Are you passionate about fostering meaningful connections between the City and its residents?
The Community Services department, - a front-line partner with residents and communities committed to creating a safe, healthy and vibrant city - is seeking a skilled Public Engagement Advisor to join our Communications & Engagement team. This is an exciting opportunity to lead and support engagement activities that shape our city's future. As a Public Engagement Advisor, you will be a cornerstone in delivering on the commitments of the City's Public Engagement Policy (C593D). You will play a pivotal role in ensuring that the City engages with diverse communities and incorporates their input into City and Council's decision-making processes in an authentic, meaningful and inclusive way.
What will you do?
The City of Edmonton is committed to the highest quality of meaningful public engagement with Edmontonians. Using your breadth of knowledge about best practices in public engagement and relationship building, you will support project teams in designing, planning, implementing, analysing, reporting and evaluating public engagement processes. You will succeed in this role if you approach challenges with a curious, collaborative and service-minded attitude. Here are some of the key responsibilities:
Work collaboratively with program areas clients to understand their engagement needs and priorities and create detailed public engagement processes and plans based on specific engagement needs and priorities
Provide strategic advice and guidance on public engagement best practices, frameworks, policies, tools, and techniques to project/program teams and business areas, including decision-makers at various levels
Design, plan and implement in person and digital public engagement activities
Use project management practices to ensure engagement activities are well planned and appropriately resourced, with clear and shared timelines
Facilitate and participate in engagement events
Implement strategies that demonstrate an understanding of interested parties' concerns and mitigate issues
Manage engagement event details, including documentation, space planning, logistics, and invitations
Monitor, report and evaluate participation in and participant experience of public engagement activities
Gather, analyze, and report on public engagement data and findings
Share public engagement feedback with project teams, interest-holders and Edmontonians
Using a continuous improvement lens to evaluate public engagement processes to ensure engagement remains relevant and effective
Work with program areas, project teams, peers and community partners to build meaningful connections and ongoing relationships
Research and implement best and innovative practices and test new engagement techniques
Assist in developing new processes, tools and policies to support in person and online engagement activities
Identify and understand complex issues and how they may impact public engagement activities
Oversee procurement and/or manage and evaluate consultant teams, ensuring consistency and contract compliance
Other related duties as required
Qualifications
:Bachelor's Degree in Social Sciences, Community Development, Planning, Communications or Public Relations, or a related field
A minimum of five years of experience in the design and delivery of public engagement processes and strategy, including understanding of the theory, best practices and application of public engagement, and data analysis and reporting. An equivalent combination of work and other experiences will be considered
Assets:
International Association of Public Participation (IAP2) or other formal training in public engagement
Experience planning and delivering engagement events; facilitation experience
Skills required for success:
Ability to work respectfully, collaboratively and strategically in large, cross-functional teams
Ability to develop trust and take initiative in a complex, high pressure environment
Experience in facilitating meetings and workshops with a demonstrated ability to leverage strong relational and project management skills to work with internal and external groups
Experience with inclusive approaches to engagement (e.g., Gender Based Analysis+)
Experience managing and evaluating consultant teams
Experience analyzing and summarizing data as well as writing reports
Excellent communication and leadership skills
Proficient in using Gmail, Google Calendar, Google Docs and Google Meet; an aptitude for learning other software
Alignment to our Cultural Commitments and Leadership Competencies
Embracing a culture of equity, diversity, reconciliation and inclusion
Conditions of Employment:
Applicants may be tested
The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca. Learn more about our benefits.
Up to 1 Permanent Full-time position
Hours of Work:
33.75 hours per week or 40 hours per week. Monday-Friday
Salary ranges are in the process of being updated in accordance with the recently ratified collective agreement between the City and CSU 52 and will be forthcoming shortly.
Talent Acquisition Consultant:
AG/MM
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.