We are seeking a dedicated and dynamic Retail Key Holder to support the daily operations of our retail store. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. This role involves assisting in managing the team, driving sales, and ensuring that the store meets its operational goals while providing a positive shopping experience for customers.
Responsibilities
Assist the Store Manager in overseeing daily operations and staff management.
Supervise and motivate team members to achieve sales targets and maintain high standards of customer service.
Implement merchandising strategies to enhance product visibility and maximise sales opportunities.
Maintain an organised store environment, ensuring that stock levels are adequate and displays are appealing.
Handle administrative tasks, including scheduling, inventory management, and reporting.
Foster effective communication within the team and with customers, demonstrating excellent phone etiquette.
Train new staff members on company policies, procedures, and best practices in retail management.
Manage time effectively to ensure all tasks are completed efficiently within designated time frames.
Requirements
Previous experience in retail management or a supervisory role is essential.
Strong leadership skills with proven experience in team management and development.
Excellent communication skills, both verbal and written, with the ability to engage effectively with customers and staff alike.
Multilingual or bilingual abilities are advantageous for enhancing customer interactions.
Proficient in merchandising techniques and sales management strategies.
Strong organisational skills with a keen eye for detail to ensure store standards are met consistently.
Time management skills to prioritise tasks effectively in a fast-paced environment.
Administrative experience is preferred, particularly in scheduling and inventory control. Join our team as a Retail Assistant Manager where you can make a significant impact on our store's success while developing your career in retail!
Job Types: Part-time, Permanent
Pay: From $18.20 per hour
Expected hours: 10 - 29 per week
Work Location: In person
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