Job Description

DATE: July 18th, 2023

LOCATION: Orillia, ON \xe2\x80\x93 Tudhope Manor

COMPENSATION: $52,535 - $63,260 Annually Prorated

CONTRACT DURATION: 18 Months

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 13,969 annually and providing 1,788 units of supportive housing last year, LOFT is one of Ontario\xe2\x80\x99s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice\xe2\x84\xa2 Award (NEOC) recipient.

To help fulfill its mission, LOFT is hiring a Psychogeriatric Case Manager.

JOB SUMMARY:

As a Psychogeriatric Case Manager you will be part of a team that provides care coordination and support for older adult and seniors with serious mental illness and other challenges (e.g. addictions, serious and chronic health challenges). A key component of this position is building a support network of community resources that will enable the individual to increase their independence, dignity and self-respect. The role will require direct service and support to clients in area such as daily living, practical assistance, crisis intervention, linkages to primary care and a range of other services to support the individual\xe2\x80\x99s needs.

WHAT YOU WILL DO:

• Assists clients in the development and implementation of a care plan tailored to the client\xe2\x80\x99s needs and issues designed to improve quality of life. Identify and refer to resources specific to those needs and issues;
• Act as a liaison and client advocate among those involved with the client\xe2\x80\x99s care including family, other care-givers, medical and other multi-disciplinary providers;
• Conduct assessments such as RAI and OCAN and provide timely and accurate record keeping and reports as required;
• Provide supportive counselling or referral and linkages to health care, programs or service providers;
• Provide crisis management/intervention and assist in the development of crisis plans for clients;
• Develop respectful and trusting relationships with clients using Recovery and Psychosocial Rehabilitation principles;
• Maintain strict confidentiality and follow all other required policies and procedures;
• Consistently interact with clients, staff, family members, other community agencies and partners in a professional manner that reflects favourably on the organization;
• Attend and actively participate in all required training;
• Liaise, collaborate and coordinate with other professionals, service providers and partners;
• Complete other duties, from time to time, as assigned by the Coordinator and/or Program Manager.

WHAT YOU BRING:

Must Haves

• Completion of degree in social services/human services or equivalent
• Minimum 3 years\xe2\x80\x99 experience in providing support to vulnerable seniors and older adults with special needs including mental illness, addictions and severe social isolation. Completion of Gerontology is an asset.
• An understanding of harm reduction, recovery and psychosocial rehabilitation principles, the therapeutic relationship, and an ability to come to an agreement with client on goals/priorities
• Crisis intervention skills, with well-developed problem solving abilities and interpersonal skills
• Group counselling related to mental health, addictions and related issues
• Good oral and written communication skills and computer literacy, including MS word and Excel
• Counselling, responding and assessment skills
• Creativity and flexibility to approaches
• Knowledge of community resources and supports
• Ability to work effectively as part of a team and interact with workers from a variety of agencies

Nice to Have

• Understanding of cultural competency and anti-oppression framework;
• Reflective of a multi-barriered group, as serviced by the program, a strong asset
• Valid drivers\xe2\x80\x99 license preferred;
• Knowledge of other languages is an asset

We believe there are many different ways of developing skills, and we love diverse
experiences! So even if you don\xe2\x80\x99t \xe2\x80\x9ctick all the boxes\xe2\x80\x9d but think you\xe2\x80\x99d thrive in this role, we encourage you to apply.

Note: All LOFT employees are required to be COVID-19 vaccinated as a condition of hire in accordance with LOFT\xe2\x80\x99s Vaccination Policy; unless they are employed in or work regularly with staff who are employed in, non-client facing roles.

Note: A satisfactory vulnerable sector check (VSC) is also required.

CLOSING DATE: August 1st, 2023.

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LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting hrteam@loftcs.org or (416) 979-1994.

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LOFT Community Services