Job Description

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do--powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.



OPENTEXT - THE INFORMATION COMPANYOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

Be part of a winning team that leads the way in Enterprise Information Management.



AI-First. Future-Driven. Human-Centered



At OpenText, AI is at the heart of everything we do--powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.



YOUR IMPACT



OpenText Professional Services provides advice and guidance to our clients and partners on how to best adopt OpenText best practice. Managers lead our efforts with clients, partners, and our staff to ensure Customer Success and oversee successful delivery of projects, ensuring it is delivered to meet the clients expectations and is delivered within budget.



As a Project Manager within Professional Services, you will be responsible for managing project implementation for our OpenText suite of products.

The successful candidate will require to manage project deliverables, including the effective utilization of Professional Services consultants, as well as the accurate cost and revenue projection for the projects. Additionally, the candidate will also help drive services bookings, prepare statements of work for both existing and new customers.

YOU ARE GREAT AT



Responsible for overall Project delivery, reporting, governance and end user project satisfaction, managing and driving the entire project life cycle, including scope management and project plan management, project set up, project reporting, budget management, resource management, risk management and mitigation. Having exceptional ability to effectively negotiate and collaborate across teams and organizations will help you to succeed in this role. Supporting critical leadership reviews and presenting the status of the projects internally and externally. Strong communication skills, with demonstrated achievements managing stakeholders within client organization; serving as a point of escalation and participate in dispute resolution during the delivery phase. Overseeing the development of the project's costs and timelines ensuring they remain within the approved budget& schedule. Forecasting accurately to allow the OpenText Services business to forecast bookings, backlog and revenue. Becoming the trusted advisor to the customer on implementation and management of OpenText products and solutions. The ability to manage multiple projects simultaneously. Set and continually manage project expectations with team members and other stakeholders. Delegate tasks and responsibilities to appropriate personnel. Identify and resolve issues and conflicts within the project team. Identify and manage project dependencies and critical path. Proactively manage changes in project scope, identify potential crises, and devise contingency plans. Define project success criteria and disseminate them to involved parties throughout the project life cycle. Assist in the creation of presentation materials including public forum presentations and internal presentations particularly for executive consumption. Coach, mentor, motivate and supervise project team members and contractors and influence them to take positive action and accountability for their assigned work.

WHAT YOU NEED TO SUCCEED



Working experience in a Professional Services environment managing large and mid-sized Enterprise Information Management or Enterprise Content Management solution projectsis desirable. 5+ years experience with responsibilities in managing consulting teams for medium to large scale projects. Canadian Citizen Bilingual (English and French) reading and writing preferred Certification in Project Management of any discipline (PMP, PRINCE2, Agile, Scrum). Supporting qualifications AGILE, SCRUM, RUP an asset Experience working projects in a matrix environment, across industries Excellent Business& Technology verbal/written communication skills Excellent management/supervisory skills and ability to operate under tight timeline-driven initiatives. Solid grasp of business principles and techniques of administration, organization and management, including an in-depth understanding of the key business issues. Ability to analyze and resolve complex issues, both logical and interpersonal. A high level of commitment, willingness to learn, and the ability to quickly apply new technologies.

ONE LAST THINGOpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Join us in shaping the future of content management solutions. Apply now and be part of our exciting journey at OpenText!??



OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us athr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.