Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.




At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The vibrant new centrepiece of the city's Golden Square Mile. Chic and sleekly modern, Four Seasons Hotel Montreal forms the vibrant new epicentre of the Golden Square Mile. Dine at our stellar restaurants and shop at the luxurious Holt Renfrew Ogilvy. In this world capital of style and culture, Four Seasons savoir faire helps shine a fresh light on the city.

Prepose(e) au spa

Le Four Seasons Hotel Montreal est a la recherche d'une personne qui partage notre passion pour l'excellence et cherche a creer une experience memorable pour nos employes et nos invites. Nous recherchons une personne qui a une solide ethique de travail, un haut niveau d'integrite, un souci de qualite, une sensibilite culturelle et un sens du service client

A propos de Four Seasons Hotel Montreal

Situe au coeur du Golden Square Mile de Montreal, le Four Seasons Hotel Montreal offre bien plus qu'un simple sejour -- nous proposons une veritable experience de vie luxueuse. De la gastronomie de renommee mondiale au restaurant Marcus a la detente au spa Guerlain, classe cinq etoiles par Forbes, en passant par l'acces exclusif a Holt Renfrew Ogilvy, nous sommes un carrefour vibrant d'elegance, d'hospitalite et de culture.

A propos du role :

Le/la prepose(e) au spa veille a la proprete, a l'entretien et a l'approvisionnement des installations du spa et du centre de conditionnement physique, tout en offrant un service attentionne aux invites et residents. Il/elle s'assure du bon fonctionnement des equipements, applique les regles de securite et incarne les standards de service de Four Seasons.

Ce que vous ferez :

Nettoyer et entretenir la proprete des aires du spa et du centre de conditionnement physique, y compris les vestiaires, le centre de conditionnement et le pourtour de la piscine; Reapprovisionner les fournitures, notamment les serviettes, le the et le cafe selon les besoins du spa; Offrir des conseils adequats et securitaires aux invites, aux residents et a leurs invites; Faire fonctionner et entretenir tout l'equipement du club de sante notamment l'equipement du gym, les poids, les velos, le sauna et l'ascenseur pour les personnes handicapees; Renseigner les invites de l'hotel, les residents et leurs invites et leur venir en aide au besoin en leur donnant des indications ainsi qu'avec leur inscription; Connaitre tous les services de l'hotel et les heures d'ouverture; Signaler tout mauvais fonctionnement d'un appareil de maniere prompte et precise; S'assurer que les procedures de securite sont suivies et aviser la securite en cas d'accident ou de blessure; Faire la distribution et le reapprovisionnement de serviettes, peignoirs, maillots, produits de toilette, jus et autres articles ou commodites dans les aires du spa et du centre de conditionnement physique; Suivre adequatement la procedure de signalement du besoin de reapprovisionnement des stocks de tout article; Mettre les regles et reglements du club en application aupres des invites.

Ce que vous contribuez :

Deux ans d'experience en tant que prepose au spa, a l'entretien menager ou au nettoyage dans un contexte de luxe. Etre capable de pousser, tirer, soulever et transporter des charges allant jusqu'a 23 kg (50 lb). Bonne competence en communication Excellentes aptitudes en service a la clientele, a anticiper les besoins des invites et a aller au-dela de ces besoins.

Ce que nous offrons :

Couverture maladie complementaire (dentaire, vision, assurance vie, medicaments, etc.) Rabais au restaurant MARCUS et au spa Journees de reconnaissance (employe du mois, anniversaires, annees de service, etc.) Repas offerts sur place (Cafe 1440) Regime de retraite avec contribution de l'employeur Conges payes incluant 2 jours feries flottants par an Programme de formation et de developpement Programme de voyage pour employes incluant des nuitees gratuites dans d'autres etablissements Four Seasons (selon anciennete et disponibilite) Et plus encore !

La liste des taches ci-dessus n'est pas exhaustive et peut evoluer selon les besoins de l'hotel et les situations operationnelles.

Notre organisation est un employeur engage en matiere d'equite et de diversite. Le masculin est

utilise

uniquement pour alleger le

texte.

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Spa Attendant

Four Seasons Hotel Montreal is seeking an individual who shares our passion for excellence and is committed to creating memorable experiences for both our employees and our guests. We are looking for someone with a strong work ethic, high integrity, attention to detail, cultural awareness, and a guest-centric mindset.

About Four Seasons Hotel Montreal:

Located in the heart of Montreal's Golden Square Mile, Four Seasons Hotel Montreal offers more than just a stay -- we deliver a luxurious lifestyle experience. From world-class dining at Marcus Restaurant to relaxation at our Forbes Five-Star Guerlain Spa, and exclusive access to Holt Renfrew Ogilvy, we are a vibrant hub of elegance, hospitality, and culture.

About the role:

The Spa Attendant is responsible for maintaining cleanliness, order, and supplies throughout the spa and fitness areas while providing attentive service to guests and residents. They ensure all equipment functions properly, uphold safety standards, and reflect the high level of service expected at Four Seasons.

What you will do:

Clean and maintain the spa and fitness center areas; including the changing rooms, the gym and the pool area; Restock supplies, including towels, tea and coffee as needed; Provide adequate and safe guidance to guests, residents and their guests; Operate and maintain all health club equipment including gym equipment, weights, bicycles, sauna and elevator for people with disabilities; Inform and assist hotel guests, residents and their guests with directions and registration; Know all the services of the hotel and the operating hours; Report any malfunction of a device promptly and accurately; Ensure that safety procedures are followed and advise security in the event of an accident or injury; Distribute and replenish towels, bathrobes, swimsuits, toiletries, juices and other items or amenities in the spa and fitness center areas; Properly follow the procedure for reporting the need to replenish the inventory of any item; Apply the Spa's rules and regulations to guests.

What you bring:

All applicants applying must hold a valid work permit at the time of submitting their application - unfortunately Four Seasons is not able to obtain on your behalf; Two years of Spa attendant, Housekeeping and or cleaning experience in a luxury atmosphere; Ability to push, pull, lift and carry up to 50lbs; Good communication skills Excellent customer service skills with the ability to anticipate guest needs and go the extra mile;

What we offer:

Comprehensive health benefits (dental, vision, life insurance, prescriptions, etc.). Discounts at MARCUS Restaurant and the Guerlain Spa. Employee recognition programs (Employee of the Month, anniversary celebrations, etc.). Complimentary meals per shift at Cafe 1440. Employer-contributed retirement plan. Paid vacation plus two additional floating holidays per year. Strong training and development programs. Employee travel program, including complimentary stays at Four Seasons properties worldwide (based on tenure and availability). And more!

The list of responsibilities above is not exhaustive and may evolve based on hotel needs and operational

demands.

Four Seasons is an equal opportunity employer committed to diversity and inclusion. The masculine form is used only for ease of reading.