Protocase Sales Team Member Openings: 1 Location: Sydney, NS Term: Permanent, Full Time (40 hours per week) Anticipated Start Date: ASAP
As part of your application, please complete the linked online assessment below. Note that if you have completed it once before, you are not required to do it again: https://protocase.prevuehub.com/selfregistration?url=n5%7CKL.
About the Organization
Established in 2001, Protocase Inc offers unique custom manufacturing to the engineering, design, and research industries by combining advanced manufacturing techniques with innovative software. Using the expertise and dedication of more than 365 employees, Protocase is proud to have a client base of over 16,000 customers throughout North America and around the globe. Customers include Boeing, L3, Raytheon, Google, Apple, Microsoft, NASA, MIT, and many more.
To learn more about the company, visit http://www.protocase.com.
Why Protocase?
Full disclosure, we work a little differently here at Protocase Inc./45Drives. This isn\xe2\x80\x99t a job where you punch in and punch out. we come to work every day because we wish to earn a living in a meaningful way. We believe too many people exist without finding joy and meaning in their everyday jobs. At Protocase Inc./45Drives, we create workplaces where our people want to come to work in the morning and feel good when they go home at the end of the day. It only exists and thrives because each of us contributes in our own way. Does this sound like something you want to be a part of?
Our Values

• Our Customers are #1
• Help Others Succeed
• Build and Maintain Functional Relationships with Everyone
• Trust
• Openness, Honesty and Transparency
• Respect
• Common Sense

About the Opportunity
Are you a motivated and goal-driven individual who is passionate about sales and customer service? Are you looking for an opportunity to kickstart your career in the field of sales? If so, we have an exciting opportunity for you!
We are currently seeking a new Protocase Sales Team Member to join our team. In this role, you will be responsible for providing administrative support to the sales team, as well as growing your scope towards working with clients to identify their needs, maintaining customer accounts, and then having your own sales territory! Initially, you will look after introductory interactions with new prospective customers, fielding inquiries via email and phone from engineers, designers and buyers, ensuring that these new customers have a friendly and helpful experience with Protocase from the very beginning. Sales team members are responsible for answering questions about our manufacturing capabilities and will be instrumental in helping customers understand how we can make their design idea a reality with a professional quality and speed that\xe2\x80\x99s unmatched anywhere else within the manufacturing world!
At Protocase, Our Customers are #1, so it is critical that the successful candidate is passionate about tending to the customer\'s needs, can thrive in a fast paced environment, and has excellent interpersonal skills to deliver an exceptional customer experience. As a member of the Protocase Sales Team, you will receive comprehensive training and support to help you succeed, as well as opportunities for advancement and professional development. We are looking for someone who is highly motivated, enthusiastic, and eager to learn!
You will achieve success by developing warm and trusting relationships with your clients, and diligently looking after their needs. This will grow your customer base, company revenue, and your income.
This is primarily an inbound role; however, there will be some proactive outreach to prospective customers.
As part of Protocase\xe2\x80\x99s sales team, you may also periodically travel to various areas within North America to visit your clients.
Essential Requirements
Above all else we are looking for dynamic candidates who enjoy interacting with people and are driven by their curiosity and team sales goals..

• Administrative Sales/Account Management experience (call center experience is an asset)
• High school completion, relevant post-secondary education is a plus
  
• Strong communication skills (verbal and written)
  
• Collaborative team player with a positive attitude
  
• Proficiency with computers, especially Microsoft programs, and ability to learn new software
  
• Detail-oriented and excellent problem-solving skills
  
• Strong time-management abilities with the capability to manage multiple tasks and meet deadlines
  
• Clear criminal record and security clearance with the Canadian Controlled Goods Program (https://www.protocase.com/about/itar-cgp.php)

Some flexibility in work hours is required, as your primary work hours will match business hours in the geographical territory to which you are assigned (ranging from 10am-6pm for territories in Eastern Time zone, and noon \xe2\x80\x93 8pm for territories in Pacific Time zone).
About the Benefits
Besides a salary and performance-based bonus structure that starts ranging between $34,000 and $60,000 (dependent upon the role and experience), you will also enjoy the following benefits...

• Medical, Dental, Life Insurance, Group Insurance Benefits, and Pension Plan (RRSP and DPSP) at six months of full time employment
• Cost-shared YMCA membership at 3 months of full time employment
• Two weeks\xe2\x80\x99 vacation oer year (three weeks\xe2\x80\x99 vacation at three years of employment; four weeks \'vacation at five years)
• Regular social events including seasonal parties
• Employee Discounts at various local establishments
• Weekly departmental lunch and learns!

Although our business is growing, our team remains supportive, inclusive and tight-knit. Continuous improvement has always underpinned our success and we actively foster an
environment of open communication, creative collaboration and the sharing of ideas. Don\xe2\x80\x99t miss out on the opportunity to be a Leader in Eastern Canada\xe2\x80\x99s best place to work!
What\'s it really like to work with us? Here\'s what some of our current employees had to say!
\xe2\x80\x9cI have leads who truly care about me and are always ready to offer help\xe2\x80\x9d
"We have a diverse work force, representing several different cultures, and sometimes host cultural events that help you get to understand more about your coworkers and their cultures and traditions"
"You get to impact those customers who are changing the world for the better"
"Everyone has a true voice and it allows for people with a passion for their job to thrive like nowhere else I\'ve seen"