Job Description

Step Into a Leadership Role - Become Our Protective Services Supervisor in Edmonton

Are you ready to take the lead in a role that truly makes a difference? At Edon Management, We are seeking a dynamic and experienced Protective Services Supervisor to join our team in Edmonton. In this role, you won't just oversee physical security--you'll play a key role in maintaining safe, secure environments for the communities we serve. As the main point of contact for security services, you'll work alongside a supportive team and build strong client relationships while driving performance and standards across our facilities.

What's in it for you?

A leadership role where your input is valued at a flagship site The chance to mentor and grow a team of security professionals A collaborative environment with opportunities for development A workplace where safety, teamwork, and excellence come first

If you're a confident communicator with a passion for safety and leadership, this is your opportunity to take the next step in your career.

Why choose Edon?

We support

personal development

and

professional growth

through tuition reimbursement, ongoing

safety training

,

job shadowing

, and

mentorship

. We are committed to

safety

(COR certified),

quality

(ISO 9001:2015 certified), and

sustainability programs

. We encourage understanding of our field operations so that team members gain an understanding and appreciation of the entire business. We look for ways to

continuously improve

our processes and operations to spend less time on paperwork and more time assisting clients. We offer

competitive pay, benefits, RRSP programs, and mileage reimbursement

.

Who are we?

To put it simply, we've been around for nearly 30 years in Alberta and have grown to be a player in the commercial property management market. Our Team services over 26 million sq. ft. of real estate in over 80 municipalities across the province. Together, we deliver complete building management solutions in partnership with our team members, clients, and subcontractors. This means we're continually expanding services to meet client needs by providing caretaking, grounds, security, or project management solutions.

At Edon, our goal is to foster an environment where every team member feels empowered, believing that a mix of backgrounds, perspectives, and experiences enhances our innovation and excellence. We recognize the value of a diverse workforce and actively encourage applications from candidates of all backgrounds, experiences, and abilities.

We are proud to provide opportunities and career development to over 900 employees. These team members bring diverse backgrounds, experiences, and knowledge that help make us successful. Visit our website for more information about Edon's culture.

Explore more about us and watch the WHO WE ARE video: https://www.youtube.com/watch?v=jFxhN1hxLQI

or visit our website https://edonmgmt.com/

What will you do?

Ensure facilities are secure in accordance with Edon Management's standards and facility's contract requirements Provide leadership and training to security guards to ensure proper security of facilities, including those at new sites Manage and respond to critical incidents by coordinating staff for adequate response Review incident reports and investigate internal security issues as required Perform hands-on security duties and provide back-up support in cases of unscheduled security guard absences. Liaise with clients and address security requests and issues Ensure security related Key Performance Indicator (KPI) and Customer Satisfaction (CSAT) requirements are being met Work on a rotating schedule, including evenings and weekends

What are we looking for?

Must have a valid Security License Minimum two years of experience in a security-related supervisory role Excellent knowledge of security practices Strong command of the English language (reading and writing) Strong customer care, communication and client management skills Strong leadership skills with a demonstrated ability to lead a team of staff to accomplish objectives * Proficient computer skills using Microsoft Word, Excel and Outlook