Job Description

About Bow Valley College
Bow Valley College is Calgary's college with local impact and global reach, serving more than 15,000 students. We launch our students by preparing them for in-demand jobs through high-quality, future-oriented education. We advance our graduates into careers in healthcare, technology, business, entertainment arts, social services, and more, contributing to our economy and community. We evolve our students through work-integrated learning, upskilling, and reskilling.
Proud to be named one of Canada's Top 50 research colleges, our applied research focuses on health and educational technology, and social innovation. Home to the Digital Entertainment Nexus, Calgary's first esports arena, and the Bears varsity team, Bow Valley College is celebrating 60 years of student success. Learn more about the opportunities we create at .
Position Summary
Bow Valley College is seeking a dynamic and customer-focused Prospective Student Representative to join our team. In this key role, you will engage with domestic prospective students through various channels including phone, email, walk-ins, and social media to provide timely, accurate, and helpful information about the benefits of a Bow Valley College education. Your primary responsibility will be to advise students on career and program pathways, admissions procedures, funding options, and student services to ensure they make informed decisions. You will be knowledgeable about all College programs--including post-secondary, foundational, Dual Credit, Open Studies, and Extended Education--and communicate this information clearly to a diverse and multicultural student population.
In addition to advising (which comprises approximately 70% of your time), you will support recruitment efforts by assisting with events such as Open House, Preview Night, Transfer Credit Fair, and campus tours to help raise awareness of the Welcome Centre and Bow Valley College. You will also collaborate with the Digital & Web Team to maintain and improve web content and marketing materials and manage data entry for the Welcome Centre's CRM and other platforms.
The remaining 10% of your role will focus on problem-solving and resolving inquiries related to college policies and services, liaising with relevant departments as needed, and tracking daily activity metrics to support continuous improvement.
The ideal candidate will hold a diploma and have at least one year of customer service experience in a fast-paced environment. Strong communication skills, previous recruitment or advising experience, and intermediate proficiency with Microsoft Office are preferred. If you are passionate about helping students navigate their educational journey and enjoy working in a collaborative, supportive environment, we encourage you to apply.
If your education was received internationally we will require you provide an international education assessment through IQAS, WES, or one of the other nationally designated organizations upon hire.
Closing Date: September 24, 2025
This opening is a continuous (AUPE) position and is part-time (approximately 18 hours per week).The successful candidate will be required to work shifts that align with the Centre's hours of operation (between 08:00 - 18:00, weekdays) Please note all successful candidates will be required to provide copies of government issued identification and proof of educational qualifications upon hire and may be required to provide an enhanced police information check.
Diversity and Inclusion Commitment
Bow Valley College is strongly committed to fostering diversity and inclusion within our community. We welcome applications from qualified candidates who would contribute to the further diversification of our employees including, but not limited to, visible minorities, Indigenous peoples, persons with disabilities and persons of any sexual orientation or gender identity.

Skills Required