Property Compliance Associate
Mission, BC, Canada
Job Description
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Job Overview: The purpose of the Tenant Relations Liaison (TRL) is organizing and supporting ongoing activities and correspondence to ensure a good working relationship between the tenants and MQHS. This is accomplished through ensuring all tenants are living in compliance with operating agreements and Residential Tenancy Act. Responsibilities:
- Oversees the tenant onboarding process starting with reference checking and ending in the completion of all paperwork.
- Communicates lease breaches with tenants in a timely and compliant manner. (warnings, posted warnings, written templated letters etc.).
- Partners and assists the Maintenance team in unit visitation, the annual inspection process, and other problem-solving activities.
- Investigates tenant incident in a compliant and timely manner, seeking respectful and fair outcomes.
- Works in collaboration with the Tenant Services Finance Administrator to execute the eviction and arbitration process.
- Maintains strong lines of communication with tenants, ensuring a high level of customer service is maintained.
- Develops systems and process to ensure the Tenant Relations Department is running efficiently as it relates to compliance with operating agreements and leases.
- Property Management Certificate an asset
- Strong administrative background
- Above average communication skills
- Ability to travel within region (drivers license and car)
- Working knowledge of the RTA
- Strong technical acumen
- Stress management
- Strong analytical, problem-solving, and time management skills
- Interact effectively and tactfully with people of various backgrounds and cultures.
- Monday \xe2\x80\x93 Friday \xe2\x80\x93 35 hours per week
- Alternate Flex Friday\xe2\x80\x99s
- Company pension
- Dental care
- Extended health care
- Vision care
- Monday to Friday
- Property management: 1 year (required)
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Job Detail
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Job IdJD2128970
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMission, BC, Canada
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EducationNot mentioned