Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:

JLL is seeking a dynamic and customer-oriented individual to join our Property Management Team for an expanding retail portfolio in the thriving Vancouver market. As Property Administrator you will support the Property Manager in managing three diverse shopping complexes, including a vibrant open-air centre. In this role, you will play a crucial part in ensuring the smooth operation of our buildings by efficiently handling tenant inquiries and providing exceptional administrative support. We will rely on your level-headedness and professional demeanor to handle sensitive and urgent requests. You will also work closely with the Property Manager to prepare financial packages, manage account receivables and payables and process invoices in Yardi.



If you thrive in a customer-centric role and have a keen interest in property management and real estate, this is an excellent opportunity to grow your career. This position offers the flexibility of remote work, balanced with regular visits, ensuring you stay connected to the properties you'll be shaping and elevating. This requires a valid driver's license and access to a reliable vehicle. You will be reimbursed for mileage.

What your day-to-day will look like:

Property Accounting:

Process accounts payable and receivable for assigned retail properties

Reconcile monthly tenant charges and prepare tenant statements

Track and process CAM, tax, and insurance reconciliations

Monitor tenant accounts for delinquencies and assist with collections

Prepare monthly financial reports and variance analyses

Maintain accurate property financial records and documentation

Process and code vendor invoices

Assist with annual budget preparation

Tenant Relations:

Serve as a key point of contact for tenant inquiries and concerns

Coordinate tenant move-ins and move-outs

Process and administer tenant insurance certificates

Maintain tenant files and lease documentation, including managing opening and closing tenant notices and tracking of adjustments to tenants' accounts

Assist with tenant communications and property newsletters

Administrative Support:

Schedule and coordinate property meetings and inspections

Maintain organized property files and documentation

Generate routine correspondence and reports

Process work orders and service requests

Support the Senior Property Manager with special projects

Assist with vendor management and contract administration

Any additional tasks as reasonably assigned by the Senior Property Manager

Required Qualifications:

2+ years of experience in commercial property administration, or with similar financial background and an interest in a Real Estate career path.

Driver's license and reliable vehicle.

Good working knowledge of MS Office applications

Good interpersonal, communication and team skills.

Strong aptitude for servicing tenants with the ability to see both the customer's perspective and the impact on the organization.

Ability to multi-task and prioritize to meet changing demands and expectations of clients.

Preferred Qualifications:

University or College degree preferred or working towards a degree

Accounting/financial background preferred.

Yardi, Procore experience is an asset

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.