Job Description

About Us:

We are a growing property management company specializing in residential properties, with a small but expanding commercial portfolio. Our focus is on delivering exceptional service to both landlords and tenants by combining strong organization, proactive problem-solving, and clear communication. From move-in to move-out, we pride ourselves on running smooth, well-managed operations. As our business grows, we're looking for a motivated professional who can help us take the next step--both in residential and commercial management.

The Role:

We are seeking a hands-on, results-driven

Property Administrator

to oversee the day-to-day operations of a distributed portfolio of individual residential units. This role is focused on managing properties across multiple locations, not onsite building management. While much of the work will be performed from our office, the position requires proactive coordination, responsiveness, and occasional field visits to ensure our clients' homes are well cared for.

You'll be responsible for leading a small team and

balancing office work

(coordination, communication, and documentation)

with

light fieldwork

(property inspections, key exchanges, and occasional errands) to ensure nothing slips through the cracks. This is a role for someone who thrives in a dynamic environment, enjoys variety in their day, and takes ownership of delivering excellent results.

Key Responsibilities:

Team Leadership:

Oversee and support a team of three, ensuring priorities are set, progress is monitored, and performance feedback is provided regularly.

Transaction Coordination:

Manage client onboarding/offboarding, lease assignments/subleases, and parking/locker agreements, ensuring all documentation and processes are completed accurately.

Maintenance Oversight:

Coordinate day-to-day maintenance operations, including repairs, turnovers, seasonal contracts, and property inspections (with maintenance coordinator support).

Vendor & Contractor Management:

Source and manage relationships with vendors and contractors to secure quality, cost-effective services.

Financial Administration:

Oversee rent payments, invoicing, reconciliations, and recurring expense setups, ensuring timely and accurate reporting (with bookkeeper support).

Operations & Systems:

Maintain property management software, databases, manuals, and performance tracking to streamline workflows and improve efficiency.

Conflict Resolution & Communications:

Handle tenant inquiries, complaints, and notices while keeping property owners informed of updates and resolutions.

Field Work:

Conduct on-site visits, inspections, and key/lockbox coordination as needed to support property operations.

Qualifications:

2+ years of residential property management, real estate, or related experience Valid driver's license and access to a personal vehicle Strong organizational and time management skills Excellent written and verbal communication skills Experience with property management software (Buildium experience is a plus) Ability to work independently and as part of a team

Why Join Us?

Opportunity to work in a dynamic, growing company A supportive team environment where your leadership makes an impact Competitive salary based on experience Potential for career growth within the company
Job Types: Full-time, Permanent

Pay: $45,000.00-$55,000.00 per year

Benefits:

Casual dress Flexible schedule On-site parking Paid time off
Application question(s):

Do you have a car?
Experience:

Property Management: 2 years (preferred)
Licence/Certification:

Driving Licence (required)
Location:

Toronto, ON M4K 2M7 (preferred)
Willingness to travel:

25% (preferred)
Work Location: In person