Job Description

We are currently seeking a detail-oriented Property Administrator to join our organization. This role is ideal for someone with experience in social housing who thrives in a dynamic environment and is passionate about making a positive impact in the community. This position requires strong organizational skills, excellent communication abilities, and a commitment to providing exceptional service to residents, contractors, and stakeholders.

Key Responsibilities

Serve as the first point of contact for residents, contractors, and visitors, providing reception and customer service in both Spanish and English.

Perform general office duties including filing, answering phone calls, responding to emails, and maintaining organized records.

Process Rent-Geared-to-Income (RGI), Tenancy, and Subsidy Agreements accurately and efficiently.

Manage housing charge payments via cheque and debit, ensuring proper documentation and reconciliation.

Maintain positive relationships with residents and contractors, addressing inquiries and concerns professionally.

Prepare resident notices and correspondence as directed by the Property Manager.

Track and report arrears, over-housed cases, internal transfer requests, and payment plan agreements.

Assist with accounts payable processing, including entering charges and adjustments into the accounting system for approval.

Reconcile accounts receivable and ensure accurate data entry into the accounting system.

Handle resident requests for parking permits and laundry cards.

Prepare and file legal notices (e.g., N4, N5, N8) in coordination with the paralegal.

Complete tenancy and subsidy agreements as needed.

Required Skills & Qualifications

Proficient in data entry and maintaining accurate records.

Strong administrative and clerical skills.

Excellent phone etiquette and interpersonal communication.

Ability to manage tenant relationships with professionalism and empathy.

Familiarity with physical and electronic filing systems.

Strong negotiation skills when dealing with vendors, tenants, and contractors.

Prior experience in property administration or a related field is preferred.

Job Type: Full-time

Pay: From $42,000.00 per year

Benefits:

Casual dress Dental care Employee assistance program Extended health care Life insurance On-site parking Tuition reimbursement Vision care
Experience:

property management: 2 years (preferred)
Work Location: In person