Position: Property Administrator
Location: Kitchener, ON
Job Type: Temporary, 1 Month Contract with high possibility of extension, Full Time Hours
Salary: $23/hourOur client in property management is looking to hire a Property Administrator to join their team for their residential property in Kitchener, Ontario. In this role, you will assist the property manager with the day-to-day leasing and operations of the residential unit.Duties and responsibilities of the role:- Respond to leasing inquiries in order to secure an appointment to view the property
- Professionally and courteously handle all telephone and \'walk-in\' enquiries from residents
- Assist in the maintenance of the customer database and ensure that all leads traffic and interactions are documented appropriately
- Ensure timely and accurate completion and entry of all leasing documentation, including application forms, Tenancy Agreements, renewal agreements and other supporting documentation into the property database.
- Provide administrative support
- Maintain a comprehensive knowledge of product, including availability of suite types and layouts, common areas and amenities of the building, surrounding neighborhood and value-added services provided
- Carry out other duties and/or procedures related to the marketing, rental and administration of suites as may be assigned from time to time
- As part of the overall team, maintain goodwill of customer during service period and promote the organization to existing and potential customers
- Provide prompt and courteous service to prospective and current residents, focusing on their individual needs and wants;
- Administering move-in deposits and move-out balances
- Assigns resident parking in addition to issuing visitor parking passes and maintaining an up-to-date log
- Administration of sublets, assignments, and termination notices
- Assist Community with rental arrears; preparing and delivering rental reminders, follow-up phone calls or door knocking.
- Support in conducting move in, move out and suite turnover inspections.
- Support in preparing resident arrival and key package, in addition to ensuring smooth move-in and move-out coordination, booking elevators where applicable.
- Rectify any resident issues that may arise and escalate as required
- Manage purchase orders - create, receive and ensure accuracy
- Maintain an orderly office areaSkills and Qualifications Required:- Post-secondary education or equivalent related experience
- 1-2 years of customer service, retail, hospitality, office, or property administration experience
- Ability to work collaboratively and professionally with internal and external stakeholders and build and maintain productive relationships
- Experience working with MS Office including Word, Excel, PowerPoint, etc.
- Ability to multitask, be proactive and enthusiastic
- Problem-solving and good judgment/decision-making skills
- Highly organized, reliable, and punctualIf this sounds like you, please apply today by sending your resume in Word format to Katharine Yau at katharine.yau@quantum.ca.
REFER AND EARN A $50 GIFT CARD! For more details, click here.OUR VIRTUAL DOORS ARE OPEN! We\'re also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.Services de Gestion Quantum Lt\xc3\xa9eDepuis sa fondation \xc3\xa0 Montr\xc3\xa9al en 1968, Quantum a acquis une renomm\xc3\xa9e enviable et est devenue le partenaire de ressources humaines de choix des entreprises priv\xc3\xa9es ou du domaine public. Notre mission d\'excellence et notre engagement ind\xc3\xa9fectible...
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