Job Description

About Northern

At Northern, we thrive at the intersection of

technology, marketing, and analytics

. Our team delivers exceptional client experiences using innovative solutions and advanced analytics. We value collaboration, strategic thinking, and operational excellence.





Since our founding in 2015, Northern has grown into a team of 200+ digital experts, receiving multiple recognitions in employee engagement from Great Place to Work Canada, including Best Workplaces(TM) for Inclusion, Women, Mental Health, Hybrid Work, and more.

What We're Looking For

We are seeking a

Project & Resource Manager

to join our growing Data Analytics team. This hybrid role is responsible for

optimizing team operations,

resource planning

, and

supporting project delivery

to ensure client satisfaction and business success.

Our Connected Workplace Program gives you the option to choose a remote, hybrid or in-office workspace!

Benefits of Becoming a Northerner

In exchange for your talent, Northern offers:


Benefits Plans, HSA, Maple Health Employee Wellness & EAPs Fitness Reimbursement and Vet Care Programs RRSP Matching Profit Sharing Flexible work to promote work-life integration Home office allowance Referral bonus program, company social events, and more!

What You'll Be Doing

Monitor

the

project pipeline

and

allocate resources

effectively across

internal staff

and

contractors

.

Partner with HR

to

recruit, onboard, and support

contractors

with the right

skills

and company

fit

. Conduct

regular check-ins

to assess

capacity, workload, and project health

.

Identify resource gaps

and

propose solutions

, including

reallocation

or

hiring

. Ensure

compliance

with

internal processes

and maintain

quality standards

. Serve as the

primary point of contact

for

team members

and

contractors

, providing

guidance

and

support

.

Develop dashboards, reports, and forecasts

using

Excel, Google Sheets, Tableau, Power BI, or SQL

.

Manage full project lifecycle

from

intake to completion

, ensuring

timely, on-budget delivery

.

Monitor project hours

,

flag discrepancies

, and

implement corrective actions

.

Review and distribute

weekly burndown reports

and

monthly invoicing

. Act as an

expert

in

client business, analytics/technology trends

, and

best practices

.

Consult with clients

on

project prioritization

within

available resources

.

Lead internal teams

,

contractors

, and

workflow processes

.

Draft project documentation

(

findings, recommendations, technical specs

) with

team support

.

Influence clients

to make

timely, clear decisions

.

Communicate effectively

between

clients

and the

delivery team

, resolving

escalations

.

Support revenue growth

and

program profitability

.

Develop time and value estimates

for

proposals

and

SOWs

.

Provide clients

with

strategic marketing

and

technical guidance

.

What You'll Bring

Bachelor's degree in

Communications, Analytics, Marketing, Technical,

or a related field.

5+ years managing projects, resources, and operations

in

web, technology, or agency

environments.

Project management experience with strong knowledge of PM tools, philosophies, and processes.

Experience

sourcing, onboarding, and coordinating technically skilled contractors

. Advanced Excel/Google Sheets skills for allocation, utilization tracking, and reporting. Excellent

communication, interpersonal, and stakeholder management

skills.

Bonus Experience

Experience with Adobe Analytics, Adobe Experience Platform, Adobe Target, or other Adobe Experience Cloud tools is a bonus! Experience with Tableau, Power BI and other analytics tools

Why Join Northern Commerce?

Be part of a high-performing, collaborative team. Work on exciting analytics projects with leading brands. Opportunity to drive operational excellence and team strategy. Hybrid work environment with flexibility to balance remote and in-office collaboration.

Equity and Diversity

Northern welcomes applications from all qualified individuals and is dedicated to fostering a culture of inclusivity, employment equity, and diversity in the workplace. We encourage candidates from all backgrounds to apply, including but not limited to members of visible minorities, Indigenous peoples, individuals with diverse abilities, and those of all gender identities and expressions.



We are also committed to ensuring an inclusive and accessible recruitment process. Accommodations are available at every stage of the hiring process. If you require support or adjustments to participate fully, please let us know when you apply, and we will work with you to meet your needs.