Under the general supervision of the Client Services Manager, the Project Officer will manage the development, and implement the training program, including the travel training staff, to support Transit's current initiatives, including the launch of the Primary Transit Network. The program teaches individuals how to navigate the public transportation system.
This position will work closely with stakeholders, conduct outreach to raise awareness of the benefits of the program, and evaluate the effectiveness and necessary updates to the program based on feedback and data collection.
This position will design and implement the travel training program to meet the needs of target populations (e.g. individuals with disabilities, older adults, newcomers, or customers) learning how to access public transportation. The development of training materials, training travel trainers, collaborating with stakeholders, advocacy for accessible transportation options, and policies that support inclusion and barrier-free access. The Project Officer is responsible for monitoring, evaluating, presenting and/or reporting of the performance of the program.
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