Job Description

Staff - Non Union
Job Category M&P - AAPS
Job Profile AAPS Salaried - Administration, Level C
Job Title Project Manager
Department OCIO | Office of the CIO
Compensation Range $7,622.83 - $11,886.67 CAD Monthly
The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.
Posting End Date September 15, 2025
Note: Applications will be accepted until 11:59 PM on the Posting End Date.
Job End Date Ongoing
This position is expected to be filled by promotion/reassignment and is included here to inform you of its vacancy at the University.
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.
Job Summary
The Project Manager is responsible for managing and overseeing projects for the development and implementation of projects for the CIO's portfolio that support the administrative operations of the department. This will involve projects that require significant planning and change management as this role will be working with senior leaders across UBC Information Technology (UBC IT) and the broader CIO's portfolio. The Project Manager will lead or provide support to projects of significant scope and scale, impacting a number of staff and managers across UBC IT.
This role will manage the project lifecycle, including developing proposals, project plans, assembling and coordinating project teams, assigning and identifying appropriate resources, and identifying dependencies integrating with other work-stream plans. The Project Manager is responsible for clearly defining project timelines and ensuring milestones, deadlines and deliverables are met. This role works in collaboration with the leadership team within Information Technology and Office of the CIO, acting as a 'hub' for information sharing and ensuring all parties have the information they need to make decisions for their respective deliverables. The Project Manager maintains a "birds-eye" view of the project, considering all downstream impacts of decisions, developing mitigation strategies, and ensuring all appropriate stakeholders are informed.
Organizational Status
The Project Manager reports directly to the Associate Vice President of Information Technology and Chief Information Officer (CIO). This role requires regular cross functional collaboration across the various senior leadership portfolios. The position works closely with the HR, Finance and Communication teams, as well as members of the senior leadership team and other portfolios across UBC IT as the project requires to ensure successful delivery of the project. The position will also act as a liaison with groups within the Provost Office and central HR and Finance and other administrative units.
Work Performed

• Designs and manages multiple concurrent projects of considerable size, diversity, complexity, and risk, all of which are vital to the successful implementation of projects and activities designed to support the objectives of UBC IT and Office of the CIO. Works closely with leaders and managers across UBC IT in the delivery of these projects, as well as with contractors, and other external vendors.
• Manages and leads project activities, follows up on action items and deliverables to ensure completion, and keeps the project on track and focused on achieving the intended outcome.
• Identifies and manages challenges, develops and implements strategies to mitigate issues, and develops contingency plans to ensure the timely completion of project deliverables. Takes a central role in articulating impacts, exploring the "what-if" scenarios for various project components, and following through with an action plan.
• Provide advice on business process and functional assessment, design and development.
• Collaborates with leaders and managers within the CiO portfolio to ensure the seamless integration of UBC IT and Office of the CIO unique needs and requirements into the overall Project plans.
• Demonstrates a deep understanding of project impacts and interdependencies to ensure the project plans are on track, and communicates/follows-up appropriately with team members.
• Motivates project teams comprised of diverse stakeholders from within the unit. Ensures deliverables, milestones and timelines are clearly articulated and achievable.
• Develops and implements internal communication tools and business processes for use between team members to keep them informed of project status, scope changes, and milestone achievements. Collaborates with the Communications Team as appropriate.
• Understands change management implications of projects, designs change management strategies and tactics, integrates change management into project management plans, and leads the implementation of change management in projects. Collaborates with department's HR team as appropriate.
• Plans and leads project meetings, with a focus on advancing the project goal, tracking decisions, and capturing action items for follow up.
• Researches and writes project documentation including briefing notes, plans, schedules, reports, status updates, and using a variety of formats. Creates briefing notes for senior team members in preparation for committees and meetings.
• Fosters relationships with key groups, individuals and stakeholders within the department and more broadly across the University.
• Effectively liaises and develops supportive and collegiate partnerships with a broad range of stakeholders.
• Performs other duties as required.

Consequence of Error/Judgement
This project will touch the entire Information Technology and Office of the CIO portfolio, and potentially broader university services and thus has a high consequence of error with a negative impact to the whole organization. The position is in a key leadership role for ensuring that the management practices are adopted within the Project workstreams. Inability to establish effective Project management practices could have an extremely negative impact on Program completion and adoption. Failure to effectively perform in this role would negatively impact the Information Technology and Office of the CIO department's ability to achieve its strategic goals in this in a timely manner.
Supervision Received
Works independently with minimal supervision and broadly under the direction of the Associate Vice President of Information Technology and Chief Information Officer (CIO). Work is reviewed in terms of achievement of overall and long-term project objectives.
Supervision Given
Will provide project direction to various team members, in addition to academic departments and other administrative units around campus, as necessary.
Minimum Qualifications
Undergraduate degree in a relevant discipline. Minimum of five years of experience in project management or similar complex organizational change or relevant certification or the equivalent combination of education and experience.
- Willingness to respect diverse perspectives, including perspectives in conflict with one's own
- Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion
Preferred Qualifications

• Project and/or technology management experience demonstrating progressive responsibility preferably in a university or other public or private sector environment or the equivalent combination of education and experience.
• Proven track record of initiating and completing successful projects.
• Experience in change management, budget development, and risk management. Good knowledge of applications development methodologies.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to resolve conflicts at all levels.
• Ability to maintain accuracy and attention to detail and effectively manage multiple tasks and priorities.
• Strong Project Management skill set and proven ability to be agile in a constantly changing environment and ability to provide project management guidance across work streams.
• Excellent time management and organizational skills.
• Ability to work independently in a self-directed way and take initiative in relation to carrying out assigned tasks. Must be proactive with demonstrated initiative and creative problem-solving skills.
• Demonstrated strategic and system thinking skills, with the ability to see the big picture while also drilling down into high volumes of details.
• Must have the ability to anticipate problems and issues and plan ahead, and to analyze problems, identify key information leading to effective resolutions. Ability to work independently and under pressure, and to meet deadlines.
• Familiarity with UBC and especially Information Technology and the Office of the CIO is an asset.

Skills Required