Job Description

:

Department: Operations

Location: Toronto

Reports To: SVP, Operations

Company Overview:

Liberty Mutual Canada is the Canadian operation of Liberty Mutual Insurance Company. We offer a broad suite of commercial insurance products and solutions to mid-size and large Canadian companies with Canadian, North American and/or multinational risks. Liberty Mutual Canada has over 250 employees and services its clients coast-to-coast from our regional offices in Vancouver, Calgary, Edmonton, Toronto, Montreal and Halifax.

At Liberty Mutual Canada, diversity is about all of us. Our promise to you is a culture that is collaborative, rewarding and empowering. We are committed to attracting and retaining employees across all dimensions of diversity and believe that recognizing, appreciating, and applying the unique insights, perspectives and backgrounds of each person cultivates an atmosphere of trust and respect. Diversity, Equity & Inclusion (DEI) is how we do business, and we\'ll continue to invest in it to create a stronger global organization.

If you are unsure whether or not your experience matches every requirement below, we encourage you to apply anyway. We are looking for varied and diverse perspectives and experiences that we can add to our team!

Our core values guide all of our decision-making and come to life through our benefits and employee programs. We offer:

• A premier flexible work environment (a combination of on-site & remote work) supporting our employees in their pursuit of a healthy work-life balance
• Competitive health & dental benefits plan
• Market-leading pension plan
• Competitive time off policy
• External education & tuition reimbursement programs
• Employee & Family Assistance Programs
• An opportunity to get involved and become a member of one of our national employee committees - social responsibility, employee engagement, diversity, equity & inclusion

The Opportunity:

We\'re looking for a business project manager with proven experience in delivering projects to achieve operational excellence and support superior service delivery. You\'re someone who is keen to implement market-leading innovation and new technology solutions to support brokers and clients in an industry that is seeing exponential change.

You will manage business projects supporting Liberty Mutual Canada\'s vision and strategic objectives: An Inspiring Culture, A Customer-Centric Approach and A Best-In-Class Operating Model.

Duties and Responsibilities:

• Conceptualizes immediate and long-range needs of Liberty Mutual Canada with respect to project mission.
• Must understand business objectives as they relate to project goals.
• Translates needs into a comprehensive project plan which ensures successful project completion.
• Negotiates projects objectives and direction with Sponsors and Stakeholders across department such as Operations, Technology, Actuarial, Underwriting, Claims, Legal, and Human Resources, and Business Alignment.
• May act as the project lead for various departments to ensure the completion of work in a timely and efficient manner.
• Negotiates with external vendors/agencies/organizations, regarding sensitive and/or complex issues.
• Prepares periodic written reports for Sponsors regarding project status and keeps Stakeholders informed of project direction and renegotiates direction as necessary.
• Makes presentations regarding project direction and recommendations to Senior Sponsors and Stakeholders.

Skills & Qualifications:

• Minimum of 5 years of relevant experience to include project management work.
• Bachelor`s degree or equivalent experience. Advanced degree preferred.
• Strong knowledge of project management principles and concepts.
• Strong knowledge of business process improvement, ideally Lean Six Sigma certification.
• Strong ability to manage all aspects of the project management life cycle.
• Proficient with project management tools.
• Project management certification strongly preferred.
• Displays strong communication, organizational, analytical, critical thinking, and team building skills.
• Advanced presentation, influencing, and relationship management skills.
• Strong insurance business operations knowledge to include understanding the function`s value chain and market conditions strongly preferred.

Liberty Mutual Canada is committed to fostering an inclusive, accessible environment where all employees feel valued and supported. We are committed to building a workforce that is representative of the communities we operate in and serve. If you require an accommodation for the recruitment/interview process due to a disability (which may be invisible or visible, temporary or permanent), please let us know and we will work with you to meet your needs. #LI-Hybrid

Liberty Mutual Canada