Job Description

About Dokainish & Company

Since 2011 Dokainish & Company has been providing world class professional consultancy services.

We specialize in working diligently and collaboratively with our clients to achieve long-lasting and impactful results across numerous business functions. Our areas of expertise include, but are not limited to, Project Management, Quantitative Risk Analysis, Organizational Change Management, Project Controls, Enterprise Reporting, Estimating, Asset Management, and System Implementation for Capital Projects. We draw upon decades of project experience to deliver customized solutions to our clients\xe2\x80\x99 most complex challenges.

We are a fast-growing organization, currently seeking a Senior Project Manager to be a part of Consulting Firm.

The Opportunity

We are looking for an experienced Project Manager that will be responsible for all aspects of project delivery on behalf of our clients, while helping to develop Dokainish & Company\xe2\x80\x99s ongoing business and internal talent as part of our Sr. Consultants\xe2\x80\x99 team.

This is a full-time, non-remote, in-ofiice position based in downtown Toronto, Ontario.

Key Requirements & Responsibilities:

Change Management

Develop and implement change management strategies and plans to optimize stakeholder adoption, minimize resistance, and achieve desired project outcomes.

Conduct stakeholder impact assessments, needs assessments, change readiness and adoption assessments when implementing a new system or procedure.

Manage stakeholder expectations and cultivate cooperation.

Facilitate conflict resolution and end-user resistance in accordance with the client\xe2\x80\x99s organizational culture.

Perform user acceptance testing to gather and consolidate systemic and user experience issues.

Effectively convey technical concepts into easily understandable language for people with limited or no knowledge in the subject matter.

Skillfully address client and internal staff\xe2\x80\x99s concerns with empathy, while simultaneously fostering their positive attitudes towards a change.

Project Management

Execute all phases of multiple projects from initiation to closure and ensure auditable completion of all project deliverables.

Deliver on-time, in-budget projects - Execute projects and services within the intended scope, timeframe and funds.

Manage resources - Coordinate with internal and client teams to identify and allocate the necessary resources for each project.

Develop project plans - Create detailed plans for each project to outline execution strategy including objectives, schedule, and cost.

Track and communicate progress \xe2\x80\x93 Ensure tasks are properly planned and executed. Measure performance for presentation to clients and internal leadership.

Facilitate and document business requirements elicitation sessions, map and evaluate client processes and outcomes, generate reports, and perform gap assessment.

Deliver efficient and effective solutions to novel and complex situations in unfamiliar domains and technologies.

Business Development

Train new/junior change management and/or project controls staff based on industry best practices and personal experience in the industry.

Make recommendations to Dokainish executive management for sensible changes, adjustments, or upgrades to internal work practices.

Find and develop prospects for new business opportunities through existing clients, professional networking, organizational membership, and attendance at conferences.

This is a summary. Everyone at Dokainish & Company is asked to contribute in a variety of ways to ensure that company goals and priorities are achieved

Your Knowledge, Skills and Abilities

6+ years of full-time experience with related project experience with a consulting, IT, engineering, or professional services company

Experience with change management services including communication plan, conflict and resistance management, change readiness and adoption assessments, and stakeholder management.

Business analysis experience including requirements gathering, process mapping, and facilitating sessions is an asset.

Proficiency with Microsoft SharePoint.

Experience with project controls on large, active projects of various kinds and at various scales is an asset.

Diverse experience in various sectors and industries.

Experience with multi-billion-dollar companies is an asset.

Superior working knowledge of MS tools, including MS Visio, MS Project, MS Word, MS Excel.

College degree or equivalent work experience.

Willing to Travel.

Solid understanding of Business Intelligence concepts, and overall Analytics is required.

Formidable problem-solving, organizational, empathic, and written/oral communication skills.

Computer, interpersonal and customer service skills.

Ability to multi-task and demonstrate the ability to work with a diverse work group of vendors, executive managers, subcontractors, consultants and other professionals.

Ability to think critically and evaluate situations and solve problems creatively with tact and good judgement.

Professional demeanor and ability to maintain strict standards of confidentiality.

Establish and maintain excellent customer relations with clients.

Flexibility to work outside normal business hours as required.

Must be based in Toronto, Ontario, or willing to relocate.

This is a full-time, in-office (non-remote) position, based in downtown Toronto, Ontario.

Candidates must be legally eligible to work in Canada.

We take immense pride in our high performing, collaborative team. We recognize and value the uniqueness of every individual who works at Dokainish & Company, and we aim to harness our strengths into a synergistic team that thrives in an environment of open communication, accountability, trust, and respect.

We are highly skilled when moving ideas into actions and empower each other to deliver outstanding results.

If you believe your skillset, drive, qualifications, and experience is a match, we welcome your application and can\xe2\x80\x99t wait to hear from you.

We thank all applicants for their interest in joining Dokainish & Company, please note only those candidates considered for an initial interview will be contacted.

Dokainish & Company is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to age, gender, race, colour, religion, sexual orientation, gender identity, national origin, disability, age and veteran status, or any other protected status required by applicable law.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and Dokainish & Company AODA Policy, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.

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Dokainish & Company