Job Description

Join Our Team as a Project Manager - Spare Parts!

Valiant TMS, a global industry leader, is seeking a detail-oriented and customer-focused

Project Manager - Spare Parts

to manage customer relationships, coordinate spare parts projects, and ensure the timely delivery of high-quality service and support.


If you're an organized, customer-focused professional with technical know-how and a passion for driving results, this is your opportunity to make an impact!

What you'll get to do

Lead Spare Parts Projects:

Oversee all aspects of spare parts project execution from initial inquiry through delivery, ensuring timelines, budgets, and customer expectations are met.

Deliver Exceptional Customer Support:

Provide professional post-installation and warranty support while identifying new business opportunities and maintaining strong client relationships.

Manage Customer Requests:

Respond to inquiries regarding spare parts and service needs, coordinating with internal teams and suppliers to deliver effective solutions.

Collaborate with Internal Teams:

Work closely with Engineering, Quality, and Purchasing to define accurate lists of spare parts and ensure parts are available and compliant with specifications.

Maintain Accurate Data:

Manage and update databases including pricing, approved supplier lists, and CRM records.

Promote Business Growth:

Proactively identify customer needs and recommend spare parts or service solutions to support plant performance and equipment reliability.

Handle Project Administration:

Coordinate purchase orders, invoicing, and accounts receivable follow-up.

Report on Performance:

Provide regular updates on project and sales activity, customer engagement, and site visits.

What we are looking for

Education:

Diploma or degree in Business, Engineering, Technical Studies, or equivalent experience.

Experience:

Project coordination or management within manufacturing, automation, or a technical environment.

Leadership:

Demonstrated ability to lead both people and projects effectively, fostering collaboration and accountability.

Computer Skills:

Proficiency with Microsoft Office (Excel) and CRM tools.

Collaboration:

Strong communication, organizational and multitasking skills.

Travel Readiness:

Willingness and ability to travel (domestic and cross-border) to customer sites.

Work Authorization:

Must be legally authorized to work in Canada. Travel to the USA will be required.

What we offer

Competitive health, dental, vision, employee assistance, and wellness benefits, beginning on the first day of employment. Tuition reimbursement. Pension, life, and disability insurance upon completion of the probationary period. We believe in investing in our people. When you join our company, you become part of an organization that values your professional development and provides ample opportunities for career growth. Work alongside a talented and diverse group of individuals who are dedicated to achieving excellence.

If you're a driven, customer-oriented professional who thrives in a fast-paced, technical environment, apply today and help us continue to deliver excellence in automation and manufacturing support!

All applicants will receive consideration for employment in accordance with all applicable provincial and national laws.