Job Description

Overview:
Create value at TC Transcontinental.
At TC Transcontinental, we've got it made, and that's because of the expertise of our team.
We have been driving innovation since 1976.
With approximately 7400 employees, TC Transcontinental is a North American leader in flexible packaging, a Canadian retail marketing services provider, Canada's largest printer, and the Canadian leader in French-language educational publishing. Respect, teamwork, performance and innovation are the strong values held by the Corporation and its employees. TC Transcontinental's commitment to its stakeholders is to pursue its business activities in a responsible manner. We take care of our team, support each other and cultivate a sense of belonging for all.
We are looking for a Project Manager reporting to Client Service Supervisor; the PM will function as a key liaison between the Client and Manufacturing. The Project Manager is responsible for the coordination of all campaigns and projects through client briefing & campaign development, quoting, planning & production, kitting & shipping.
The salary range for this position is $58,000 to $70,000 per year, commensurate with experience, education, and internal equity. This range is provided to ensure clarity and promote equitable access to employment opportunities.
Responsibilities:
When your actions lead to success:

• Manage Promotional and Core in-store signage programs for medium-large scale projects;
• Facilitate client briefings to receive and clarify project briefs;
• Produce project estimates, including spec gathering & testing, and addition to client specific Rate Cards for new items;
• Develop all campaigns based on briefed requirements (build of distribution lists using query-based database tool, generation of production and kitting reports, and maintenance of associated inventory);
• Create, review and distribute production documents as required and prioritize scheduling to ensure requirements are met;
• Act as a liaison between Production, Kitting, Shipping, and Outside Suppliers being the key contact on a daily basis for all production issues;
• Works under moderate supervision of a team lead or supervisor;
• Manages medium dollar value clients
• Maintain campaign database with internal technology team (including addition of new query rules and modifications);
• Maintain customer specific store/location profiles with attribute information;
• Facilitate briefings to internal teams and Customer Contact Centre for new projects;
• Ensure proper management of client creative assets and physical inventory;
• Maintain invoicing for all projects, including capture of all additional billable charges;
• Facilitate all scheduled and ad-hoc reports required by client, including inventory, ordering, invoicing and KPIs;
• Engage planning team on all out of scope, large or rush projects to ensure manufacturing capacity & job scheduling/planning with the assistance of a team lead or supervisor;
• Engage innovation team for all special projects, and facilitate innovation projects through production;
• Prioritize workload when faced with multiple requests and changing business dynamics;
• Handling difficult customer issues in a manner that will ensure continuation of a long-term relationship with the assistance of a team lead or supervisor;
• Work as part of a team, follow and adhere to Transcontinental's code of ethics and participate in the Continuous Improvement efforts;
• Fully understand and adhere to all relevant Environmental, Health and Safety, Human Resources, Quality, Security and Company policies and procedures;
• Work in compliance with the Occupational Healtyh & Safety Act of Ontario, the Workplace Safety Insurance Act and all other applicable legislated, environmental, health & safety regulations;
• Additional duties as assigned.

Qualifications:
When your expertise drives us:

• Post-secondary education in a related field, preferably Graphic Communications;
• A minimum of three (3) years of related work experience in digital print production and account services preferred;
• Knowledge of in-store marketing execution and digital print process and substrates;
• Knowledge of inventory management systems, kitting/distribution processes & creative workflows;
• Strong skills in PC-based software applications, particularly Word and Excel
• Superior oral and written communications skills and organizational skills
• Ability to work in a fast-paced environment, handling multiple jobs simultaneously & managing prioritization of issues on a daily basis.

When benefits really help you live better:
We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive--at work and at home. Our offerings include:

• Competitive compensation with performance-based incentives and retirement savings plans with company match
• Customizable group benefits including health, dental, life, disability, and travel insurance
• Paid time off
• Employee perks such as discounts on insurance, wireless plans, travel, and more
• Career development opportunities
• A dynamic, inclusive work environment where your voice matters and your growth is supported

EEO
TC Transcontinental is committed to fair, transparent, and equitable hiring practices. We disclose that no artificial intelligence (AI) tools or automated decision-making systems are used in our recruitment or selection process.
TC Transcontinental is an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws in the jurisdictions where we operate.
We are also committed to providing an inclusive and barrier-free recruitment and work environment--promoting dignity, independence, integration, and equal opportunity for all, including persons with disabilities. Accommodations, including alternative formats, will be made available for all parts of the recruitment and selection process. For more information or to request an accommodation please contact talent@tc.tc.
Send us your application. Create something with TC Transcontinental.

Skills Required