Job Description

Role: Project Manager - Pharma

Location: Toronto, ON

Duration: Contract

:

1. Project Ownership and Execution: Lead the end-to-end lifecycle of multiple concurrent pharmacy technology and central fill initiatives, from inception to successful deployment. Oversee the planning, design, and construction of central fill sites, ensuring technical, operational, and regulatory requirements are met. Manage project scope, resources, budgets, risks, and schedules to achieve timely and effective results.



2. Cross-Functional Team Leadership: Coordinate and manage cross-functional teams including pharmacy operations, engineering, IT, product management, supply chain, construction management, and external vendors.

Act as the primary point of contact for all project stakeholders, ensuring alignment and effective communication throughout the project lifecycle.



3. Stakeholder Collaboration:

Partner with pharmacy leadership teams to define business needs, set project goals, and identify key success metrics.

Work closely with engineering and automation technology providers to identify, evaluate, and implement hardware and software tools for central fill automation. Manage vendor relationships, contracts, and deliverables to ensure performance adherence.



4. Process Optimization and Compliance: Analyze pharmacy workflows and identify opportunities to streamline processes through automation, system upgrades, and reporting tools.

Ensure all projects comply with applicable pharmaceutical regulations (e.g., HIPAA, FDA, DEA) and operational standards.



5. Reporting and Transparency:

Maintain detailed project documentation, including project plans, Gantt charts, risk assessments, and progress reports.

Provide detailed updates to senior leadership on project milestones, risks, and mitigations.

Required Technical Knowledge:

Pharmacy Operations Expertise:

Strong understanding of pharmacy workflows, central fill systems, and prescription fulfillment processes.

Software Systems Knowledge: Proficiency with pharmacy-specific software platforms such as Kroll PMS, as well as basic ERP/CRM tools.

Familiarity with technologies such as automated dispensing machines, workflow management systems, and pharmacy benefit management (PBM) integrations.

General knowledge of IT systems, networks, APIs, and system integration best practices is highly desirable.

Experience Requirements:

Proven Track Record:

8-10+ years of experience managing complex technical and operational projects in pharmacy operations, healthcare technology, or similar fields.