Job Description

The Role

We're looking for a

highly organised, Project Manager

with marketing agency experience and a strategic business mindset. This is a full-time, in-office role where you'll be the bridge between our sales team, creative/technical teams, and our clients. You'll ensure every project is delivered on time, on budget, and with the level of quality our reputation is built on.

About Setsail Marketing

We're a B-Corp certified, Vancouver-based marketing agency with over a decade of experience delivering ROI-focused campaigns for brands and governments in North America. Our clients span e-commerce, lifestyle, construction and high-growth sectors. We blend creative production, performance marketing, web, automation, and SEO to deliver measurable results. We value clarity, speed, and excellence -- and we're building a team that matches that energy.

Key Responsibilities

Client Onboarding:

Take new clients from sales handoff through kickoff, gathering assets, confirming scope, and setting timelines.

Project Coordination:

Build and maintain project plans in ClickUp, assign tasks, track deadlines, and manage dependencies across PPC, SEO, creative, and dev.

Client Communication:

Be the main point of contact for project updates, approvals, and scope changes.

Proposal Support:

Draft and refine proposals, RFPs, and upsell packages.

Retention & Upsells:

Identify opportunities to extend or expand client engagements.

Invoicing Oversight:

Ensure invoices align with milestones and get sent on schedule.

Reporting:

Deliver monthly performance reports with meaningful insights for clients.

What We're Looking For

3+ years of

agency-side project/account management

experience. Strong understanding of

marketing strategy

across digital channels. Confident communicator who can guide clients and manage expectations. Organised and detail-oriented, with experience using ClickUp, Asana, or similar tools. Comfortable working in a fast-paced, multi-project environment.

Why Join Setsail, (besides salary)

Opportunity to work with ambitious brands, governments, and a creative, driven, collaborative team. Work directly with the leadership team in Vancouver on high-impact campaigns. Fast-moving environment with clear processes and room to make an impact. B-Corp certified -- we care about our work, our people, and our planet.
Job Type: Full-time

Pay: $65,000.00-$70,000.00 per year

Benefits:

Casual dress Company events Dental care Employee assistance program Extended health care Life insurance Paid time off Vision care
Ability to commute/relocate:

Vancouver, BC V5M 3Y7: reliably commute or plan to relocate before starting work (required)
Language:

English Fluently (required)
Work Location: In person