Job Description

Interested in a career at Langara College?

Our employees exemplify Langara's values of excellence, collegiality, innovation and integrity. If you think this position fits your qualifications, we encourage you to apply!

Langara College is located in Vancouver, B.C.: applicants to postings must be located in BC or willing to move to BC to accept work with Langara College. Exceptions to this will be clearly outlined in the event Langara College requires work (or positions to be based) to be performed outside BC or Canada.

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Job Title: Project Manager, ERP Process and Testing

Employee Group: Administrator

Employee Type: Temporary (Fixed Term)

Start Date: Monday, February 19 2024

End Date (if applicable): Tuesday, March 31 2026

: In January 2020, Langara College migrated its HR and Finance operations to a cloud-based Workday ERP platform. Langara is moving into an exciting new phase of transforming its Student Information Systems (SIS) through a suite of solutions, including the Workday Student product.

The role of the Project Manager, ERP Process and Testing is to plan, execute, document, and finalize configuration set up, data and process testing according to strict project deadlines within the Student Information Systems (SIS) Program. While this position facilitates the entire project development cycle, the focus of this role is to manage the project testing cycle including planning, execution and closing stages. This includes allocating resources and coordinating the efforts of testers, team members, other departments resources, and third-party contractors or consultants in order to deliver projects according to plan. The Project Manager, ERP Process and Testing will also define testing scope and oversee quality control throughout the testing life cycle for various projects.

This role is customer-focused and will manage the project testing activities to embed best practices and to deliver value to the Langara Community. This role oversees a team of Business Analysts and Testing Analysts within the project management workstream, and is responsible for developing test plans and schedules, assigning responsibilities, identifying resource needs, managing risks and issues, monitoring quality of deliverables, and ensuring usage of established project tools. The Project Manager, ERP Process and Testing provides regular status reports and coordinates communication and dependencies between PMO, Technical, Functional and Organizational Change Management workstreams.

Qualifications Required:

Education & Experience

• University degree in computing science, engineering, or related technology field.
• Project Management Professional (PMP) certification preferred.
• ISTQB Certification is preferred.
• Experience in developing and communicating a comprehensive test strategy, test plans and test management approach to multiple test cycles across multiple projects in partnership with functional, technical, project work streams as well as implementation partners.
• Excellent testing leadership experience in cloud implementation projects in a higher education environment preferred.
• Eight (8) years of work experience as a Project Manager, leading projects in software development environments, including:

• 5+ years experience with project management software, such as Microsoft Project or similar tools
• 5+ years experience with spreadsheet tools such as Microsoft Excel and with diagram and flowcharting software such as Microsoft Visio.
• Experience implementing ERP (Enterprise Resource Planning) solutions, ideally in a cloud-based environment.
• Experience implementing COTS (Commercial Off The Shelf Software) packages.
• Productivity tools such as Confluence, Jira, JAMA, SVN, SharePoint, Visio, BPM tools.
• Demonstrated experience with agile and iterative software development methodologies.
• Experience with all aspects of process development and execution.
• Demonstrated experience in personnel management.
• An equivalent combination of education and experience may be considered.

Skills & Abilities

• Effective presentation communication skills required; ability to clearly explain concepts to diverse audiences.
• Persuasive, encouraging, and motivating.
• Strong interpersonal skills.
• Adept at conducting research into project-related issues and products.
• Strong Customer Service and Quality Assurance mindset.
• Ability to effectively communicate (written and verbal) in both highly technical and non-technical environments with all levels of the organization.
• Ability to direct complex technology projects, including developing proposals, setting budgets, project planning and implementation.
• Ability to effectively lead and direct the work of others in a collegial setting.
• Ability to establish and maintain effective relationships with management, faculty, employees, students, facilities and security staff, vendors, other institutions, external agencies and/or the general public.
• Ability to build and maintain effective working relationships and to provide excellent customer service to all clients.
• Ability to develop, plan, execute and complete multiple projects simultaneously.
• Ability to work well under pressure and to effectively meet deadlines and organizational requirements.
• Ability to learn and understand broad knowledge of current and new technologies and practices in information systems.
• Ability to interpret and comply with policies, procedures, and regulations.
• Ability to work independently and in a team-oriented, collaborative environment.
• Ability to elicit cooperation from a wide variety of sources, including executive management, clients, and other departments.
• Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
• Ability to conform and proactively adapt to shifting priorities, demands and timelines through analytical and problem-solving approach.
• Ability to diffuse tension among project teams and other stakeholders.
• Ability to bring project to successful completion through political sensitivity.

Leadership Competencies:

• Collegiality - values and demonstrates inclusivity, openness, civility, and respect.
• Problem solving and decision making - considers a wide range of information and perspectives to solve problems and make reasoned decisions; demonstrates a comfort with uncertainty and ambiguous conditions.
• Organizational awareness - understands and appreciates an organizations internal culture and operating practices as well as the political and business climate in which the organization operates.
• Innovation - welcomes, generates, and implements new ideas and solutions that help to achieve and organizations strategic goals.
• Student Focus - making decisions with the students in mind, focusing on providing the best possible experience for the student.
• Integrity - acts with openness, honesty, and respect to build and maintain an environment of trust.
• Accountability - instils accountability and ensure consistency and quality of project outcomes.
• Professional maturity - demonstrates courage to take on issues and make tough decisions while managing self with aplomb and emotional maturity.
• Business awareness - considers and understands the financial, operational, and human perspective and the impact of decisions.
• Visioning and Strategic Thinking - energizes people around the vision and keeps the bigger picture in mind.
• Team Leadership - creates team spirit and helps to direct individuals toward achievement of team and organizational goals. Inspires others to do their best, develop professionally and contribute to the success of the leadership team.
• Relationship management - builds and maintains a crucial network of contacts both internally and externally.
• Communication - uses the power of personal interaction and language to effectively influence, inspire and lead others.
• Achieves results - goal-oriented individual who thrives on achieving outcomes through consultative and collaborate methods.

To obtain the full job description, please our recruitment team.

Salary Range: $49.15 - $72.09 per hour

Pay Grade: Admin Paygrade 11

Compensation beyond the mid-point requires approval by the Public Sector Employers Council Secretariat (PSEC).

Scheduled Weekly Hours: 35

Hours may vary according to the needs of the department.

Closing Date: Friday, January 19 2024

People and Culture is committed to embracing, honoring, and promoting diversity, equity, and inclusion in our workplace. We remain dedicated to focusing our efforts on creating an inclusive employee community that fosters a sense of safety and belonging for everyone. We humbly acknowledge that we are just beginning our journey, which includes engaging in our own internal learning and creating a data-driven action plan that supports the integration of EDI practice into the work of People and Culture and the work we do with employees and leaders. Langara College welcomes applications from everyone including people from groups that are experiencing inequity including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2SLGBTQIA+ community. If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please us.

Shortlisted candidates will be required to provide proof of educational and professional credentials noted on their resume. In addition, those shortlisted with international credentials must have their education credentials evaluated through WES (World Education Services) and provide Langara College, People & Culture document evaluation access for employment purposes.

We thank you for your interest in Langara College and for taking the time to complete an application. Only complete applications will be reviewed. Please be advised that only shortlisted candidates will be contacted due to the number of applications received.

Langara is committed to enhancing our diverse workforce.

Langara College