Job Description

Project Manager

Location: Edmonton, AB

Deliver Excellence. Lead With Confidence. Build Strong Customer Relationships.

A leading Alberta-based provider of high-quality, energy-efficient windows and doors is seeking a customer-focused Project Manager to join its team. Known for exceptional products backed by industry-leading lifetime warranties and a 25-year workmanship guarantee, this company has built a five-star reputation for craftsmanship, service, and reliability. As the organization continues to grow, we are looking for a professional who can help deliver outstanding customer experiences from the first consultation through final installation.



If you're organized, people-oriented, and energized by helping customers make confident decisions, this role is the perfect fit.

This Role Is for You If You:

Provide excellent customer service and relationship management
Have strong attention to detail and follow a proven process
Know how to manage time, tasks, and priorities effectively
Are comfortable using CRM platforms and digital tools
Are proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, SharePoint)
Are dependable, punctual, and committed to professionalism
Are flexible with scheduling, including some weekends
Enjoy working with customers in person, helping guide them through product options and project details


We'll equip you with a steady pipeline of customer leads, a company vehicle, strong mentorship, and thorough training to help you excel in a culture that genuinely values its people.

What You'll Do

Meet with customers to understand project needs and guide them through window and door solutions
Manage projects from initial consultation through installation completion
Maintain accurate records and updates in the CRM system
Coordinate scheduling, timelines, and communication between teams
Ensure customers receive five-star service at every stage Resolve issues with professionalism, care, and problem-solving skills
Travel to customer locations daily (up to 100% of work time)

Requirements

Live in the greater Edmonton area or be willing to relocate
Experience in B2B or direct-to-consumer sales
Strong customer service background
Valid Class 5 Driver's License and a clean driver's abstract
Excellent interpersonal communication with a diplomatic, positive, and energetic attitude
Self-motivated, ambitious, and able to stay organized in a fast-paced environment
Strong problem-solving skills and ability to manage changing priorities
Reliable, responsible, and committed to delivering high-quality work

Why Work With Us

Company vehicle provided
Reliable, steady stream of qualified customer leads
Comprehensive training and mentorship
Opportunities for advancement as the company continues to grow
Supportive, team-driven environment
A respected, expanding brand with a strong reputation across Alberta


If this sounds like you, we'd love to meet you. Join a trusted company where your work truly makes an impact-and where you can build a long-term career rooted in excellence and customer satisfaction.