Job Description

Department

Enrolment Systems and Service Innovation

Salary range

$78,346.68 to $109,186.10

Hours per week

40

Grade

11

Posted date

August 11, 2025

Closing date

August 25, 2025

Position Type

Full Time - Operating Funded

Description

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This position is a part of the Non-Academic Staff Association (NASA).


This position offers a comprehensive benefits package.

Location -

This role is hybrid with a mix of remote and in-person. Work primarily takes place at North Campus, Edmonton.

Working at the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Metis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.


The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.


Your work will have a meaningful influence on a fascinating cross-section of people -- from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just.

Learn more

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Working for

Enrolment Systems & Service Innovation

Are you an ambitious, collaborative and service-focused professional who loves to work in a dynamic and challenging environment? Someone who is passionate about leading teams and stakeholders through transformational change and digital transformation initiatives?


Enrolment Systems & Service Innovation within the Office of the Deputy Provost Students & Enrolment is responsible for providing functional support of the University's enrolment systems. ESSI is responsible for service design, improvement and innovation focused on improving the student experience through digital transformation initiatives.


Our innovative and dynamic environment provides you with boundless opportunities for engaging work within diverse and multidisciplinary teams. A high level of collaboration within the university allows you to build professional networks with meaningful relationships, and cultivate new skill sets through our well-established learning and development programs. Our greatest asset is people who make up the U of A community.


An exciting opportunity exists for a highly motivated and enthusiastic individual to join our team of professionals as a Project Manager.

Position

Reporting to the Manager, Business Transformation & Service Innovation, the Project Manager is responsible for the proposal, initiation, planning, execution, control, monitoring, and closing complex technology, business systems, and service innovation projects within the Enrolment Systems & Service Innovation portfolio. These projects involve several cross functional teams and diverse stakeholder groups across the University. As such a high level of influence is required to ensure the achievement of significant and organization wide benefits. These projects often involve the development, enhancement and implementation of business processes, student services and digital transformation change initiatives to meet business and institutional objectives.


The Project Manager is a key leader in ensuring the Enrolment Systems & Service Innovation teams are delivering projects according to timelines and key deliverables.

Duties

Develops and defines the scope of work, budget, schedule, and methodology for carrying out the project and revises the plan throughout the project life cycle to meet changing needs and priorities comment. Creates and manages the Project Management Plan which highlights staffing, budget, quality, communications, risk, and procurement, as appropriate. Owns and executes project communications including kick-off, regular project status updates, meetings and changes to project scope, timelines, risks, etc. Provides regular and accurate reports as well as project status updates, progress, risks, and issues to stakeholders and project steering committee. Identifies and manages project dependencies, deliverables, and critical path. Identifies, tracks, and implements strategies to manage risks and issues, maintains accurate risk-tracking documents, and escalates issues when necessary to minimize impact. Monitors project and team performance against plans and take effective corrective and preventive actions as required. Facilitates open and honest communication among participants, stakeholders, and steering committee. Initiates and prepares transition plans to migrate project deliverables, incorporating user training and prototype standards testing according to operational/business requirements. Conducts post-implementation follow-up to ensure all tasks and close-out steps are completed successfully on the project. Forges the necessary relationships with stakeholders to accomplish work and be effective. Sets and continually manages project expectations with team members and stakeholders. Contributing to the development of and enhancement of project management practices, procedures, tools and techniques to be leveraged for future projects. Leading and contributing to the development of project practices such as benefits realization and organizational change management.

Qualifications

An undergraduate degree in Computing Science, Business Management, or Information Systems Management; equivalent combinations of education and experience will be considered; minimum completion of post-secondary education. Five to seven years of experience in project management experience. Project management (PMP) certification is preferred. Proven project management and leadership skills. Demonstrated success in the execution of project management methodologies (e.g. Agile, Waterfall, Scrum, etc.). Comprehensive working knowledge of the project lifecycle as it relates to enterprise applications, business transformation and service design. Strong planning and organization skills. Demonstrated ability to effectively build relationships and alliances with internal and external stakeholders. Experience working with various Project Management tools and software (e.g. Visio, Lucidchart, Project, etc.).


At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.


We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.



All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms--physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of inclusivity and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.



The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Metis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.



L'Universite de l'Alberta s'engage a creer une communaute universitaire ou chaque personne se sent valorisee, ou les obstacles a la reussite sont elimines et ou des connexions enrichissantes peuvent se developper. Nous accueillons les demandes de toutes les personnes qualifiees. Nous encourageons les femmes; Premieres nations, Metis et Inuits; membres des groupes minoritaires visibles; personnes handicapees; personnes ayant une orientation sexuelle ou une identite et une expression sexospecifique; et tous ceux qui peuvent contribuer a la diversification des idees et a l'universite a postuler.

Note:

This opportunity will be available until midnight August 25, 2025, Edmonton, Alberta local time.