Job Description

About Northern

Headquartered in London, ON, Canada, Northern is an integrated digital solutions agency specializing in helping leading commercial and public service brands navigate digital change. By leveraging our expertise and deep understanding of our clients' businesses, we collaborate to design, create, and enable tailored digital experiences that drive growth.



Since our founding in 2015, Northern has grown into a team of 200+ digital experts, receiving multiple recognitions in employee engagement from Great Place to Work Canada, including Best Workplaces(TM) for Inclusion, Women, Mental Health, Hybrid Work, and more.

What We're Looking For

We are currently looking for a highly motivated

Project Manager

to join our

eCommerce Development team!

In this role, you'll be the driving force behind

delivering projects on budget,

on time, and

exceeding our client's expectations.

Your responsibilities will include overseeing projects to ensure optimal results, efficient

resource management

, and harmonizing diverse stakeholder interests. Leading by example, you'll uphold quality standards,

mentor your project teams

, and provide dynamic project leadership. As the main client contact, you'll deliver exceptional service. Don't miss this exciting opportunity to make a significant impact in a fast-paced environment!

Our Connected Workplace Program gives you to option to choose a remote, hybrid or in-office workspace!

Benefits to Becoming a Northerner

In exchange for your talent, Northern offers:


Benefits Plans, HSA / QSEHRA Employee Wellness & EAPs Fitness Reimbursement and Vet Care Programs RRSP Matching / 401K Profit Sharing Flexible work to promote work-life integration Home office allowance Referral bonus program, company social events, and more!

What You'll Be Doing

Take ownership of project management for various eCommerce projects,

overseeing project planning, remediation (QA/UAT), scope changes, scheduling, and cost determination

Identify key decision makers and lead client discussions to

gather

,

refine

and

define project requirements

(business requirements, content needs, technical requirements) Partner with tech leads to define the solution and determine

project estimates and deliverables

Continually

deliver consistent and clear visibility

to all stakeholders (internal and external) of

activities, milestones, costs, deliverables and risks

Ensure there is a backlog of tasks

on all projects you manage and that the project teams have the access and direction to work efficiently and effectively Prepare resourcing needs for

weekly project forecasting meetings

of cross-functional teams Conduct a

quality review of work

to ensure it is meeting agreed upon

requirements and approved scope

Fulfill monthly

invoicing needs

Schedule, prepare

agendas and

facilitate

all client meetings

Understand

Northern's and your clients'

businesses

and

look for business opportunities

to share with the Client team

Communicate regularly

with internal team leadership about project resourcing, progress, successes and challenges

What We're Looking For

5+ years

of experience managing projects, or related experience Successful completion of a college diploma or university degree in a related field Previous experience

managing eCommerce development projects

Experience with managing projects that develop in platforms such as

Salesforce, Magento, Shopify and Big Commerce

Exceptional relationship management skills

; ability to listen, be curious, understand, empathize, be responsive and communicate constructively Capable of independently

creating project plans, timelines, and budgets

for digital projects Ability to acquire a valid passport and the interest to travel in North America

Nice to Haves

PMP, Agile, or Scrum Master certification is considered an asset Digital or traditional agency experience is also considered an asset

Why Join Northern?

Join Northern as a

Project Manager

and play a key role in shaping the growth and success of our Retail practice, driving impactful solutions for both teams and clients. At Northern, you'll be part of a collaborative, innovative environment where your expertise will directly contribute to delivering high-quality solutions.

Equity and Diversity

Northern welcomes applications from all qualified individuals and is dedicated to fostering a culture of inclusivity, employment equity, and diversity in the workplace. We encourage candidates from all backgrounds to apply, including but not limited to members of visible minorities, Indigenous peoples, individuals with diverse abilities, and those of all gender identities and expressions.




We are also committed to ensuring an inclusive and accessible recruitment process. Accommodations are available at every stage of the hiring process. If you require support or adjustments to participate fully, please let us know when you apply, and we will work with you to meet your needs.