Salish Soils is a proudly Indigenous-owned composting and resource recovery facility based in Sechelt, BC. We transform organic waste into regenerative soil products and are expanding rapidly--with new services, new products, and a new site development underway.
Our 2025 roadmap includes:
Launching branded soil and compost bags (small bags and mega bags)
Rolling out silt socks for erosion control
Expanding into metal recycling, commercial recycling, and an archaeological repository
Enhancing customer experience for commercial, residential, and industrial clients
Redesigning our site layout to improve safety, traffic flow, and service delivery
We need a strong cross-functional leader to guide these initiatives from concept to launch--balancing business case thinking with operational execution and customer insight.
THE ROLE
The Product and Launch Manager leads the development of both external retail products and internal service experiences--driving new offerings to market and helping shape the future design of our expanded site. This person will coordinate across departments, lead launch planning, and bring a mix of creativity, business acumen, and executional discipline.
KEY RESPONSIBILITIES
? Product & Service Innovation
Develop new products (e.g., compost, mulch, bagged soils, silt socks) from idea to shelf
Define recipes, test mixes, and evaluate customer usability (e.g., potting soil that works in local conditions)
Explore opportunities for custom mixes or specialty products based on customer demand
Collaborate with the marketing team to ensure packaging, language, and visuals resonate with target audiences
Co-create new services like our commercial recycling hub or archaeological repository based on community needs and business potential
Identify market gaps and respond with creative, practical product or service innovations
Site Design & Customer Experience
Support the physical redesign of Salish Soils' expanded site, including signage, flow of traffic, and user zones
Map customer journeys across residential, commercial, and industrial user groups
Propose and help implement changes that improve safety, efficiency, and overall site experience
Coordinate signage, drop-off logistics, and service flow for new offerings (e.g., recycling hub, metals yard)
Participate in design planning for expanded infrastructure (e.g., additional truck scale, bagging areas)
Act as a voice for the customer in site expansion discussions--ensuring needs are met for all user types
Cross-Functional Project Management
Build and maintain clear launch plans using tools like Asana
Facilitate coordination across operations, marketing, sales, and senior leadership
Lead stand-up check-ins, project tracking, and task follow-ups to keep momentum
Document product requirements and ensure teams are clear on deliverables and timing
Maintain a live dashboard of all product and service launches in progress
Anticipate bottlenecks and proactively resolve execution challenges
Business Case Development
Build cost models, pricing structures, and margin targets for new product lines
Work with finance and leadership to assess ROI and scalability of new offerings
Research competitors, market trends, and customer preferences
Evaluate payback period and infrastructure investments tied to site expansion or new services
Create lightweight business cases to support strategic decision-making
Customer & Market Alignment
Engage directly with customers to gather feedback on new and existing products
Coordinate user testing and iterate based on real-world results
Analyze sales performance and customer reviews post-launch
Collaborate with sales and marketing on messaging, go-to-market timing, and positioning
Ensure products and services align with Salish's values, Indigenous identity, and community vision
Help document case studies or customer success stories that can inform future development
WHO YOU ARE
3-7+ years of experience in product development, project management, or service design (physical products preferred)
Proven track record of managing complex, cross-functional projects with multiple stakeholders
Familiar with project management tools like Asana, and able to keep momentum across teams
Big-picture thinker with strong attention to detail--comfortable switching between high-level strategy and hands-on execution
Client-facing or agency-style experience strongly preferred; you know how to balance internal demands with external outcomes
Confident in business case thinking, pricing strategy, and market alignment
Curious, collaborative, positive, and deeply motivated by impact
* Passionate about Indigenous leadership, circular economy, and regenerative environmental work
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