Job Description

First Onsite is looking for a Complex Commercial Claims Project Manager

in the GTA who can bring disaster restoration commercial construction experience - with a sharp analytical mind, and the confidence to lead large, time-and-materials driven projects with precision and care.


You've been in the field and you know what it takes to scope accurately, communicate clearly, and keep projects moving without losing sight of the details. This isn't a junior role or an entry point. We're looking for someone

from the industry -

someone who understands how to navigate complex commercial losses, deal with multiple stakeholders (property owners, adjusters, subcontractors), and deliver high-quality results on every file.


You're entrepreneurial by nature, but collaborative in approach. You know how to

balance people, process, and profit

- keeping the customer informed and the bottom line healthy. If you love building relationships, solving problems on the fly, and owning the outcome from start to finish, this role was built for you.

A DAY IN THE LIFE OF A COMMERCIAL PROJECT MANAGER

As a Commercial Project Manager, you play a key role in ensuring that commercial projects are completed on time to our quality standards. To the property owner, adjuster, and insurance company, you are the face of our company. You establish trust as you consult with clients about projects, answering their questions and following up with them to ensure complete satisfaction. You prepare accurate quotations, job costing, and estimating.


Throughout each project you manage, you inspect progress and work quality to ensure that emergency and rebuild timelines are met and limit business interruption to our clients. You manage all sorts of restoration claims including water damage, fire damage to both residential and commercial properties. As necessary, you resolve disputes and complaints cheerfully and in a professional manner. The strong relationships you build with home/business owners, adjusters, property managers, and other key players assist you in generating new leads. Your knowledge of the restoration/construction industry, your skills as an estimator, and your knack for sales help you excel in this project management position.

Qualifications

Minimum 2+ years of experience as a Commercial Project Manager in the disaster restoration industry/commercial insurance professional - this is non-negotiable. Experience managing complex, time-and-materials driven disaster restoration projects and understand the urgency, technical requirements, and client care involved. A valid driver's license . Clear criminal background Willingness and ability to participate in a 24/7 on-call rotation Comfortable with physically demanding work when necessary, including: Lifting and material handling, Climbing ladders, Wearing PPE (including a respirator), Working in tight or confined spaces (attics, basements, crawlspaces)

Our Commercial Project Manager enjoys a competitive salary, plus commission and generous benefits. We offer an exceptional extended health plan including medical, dental, and vision. Our other benefits include an employee assistance program, educational assistance, professional development, internal growth opportunities, the opportunity for national career movement, and a healthy work/life balance.


If this sounds like a project management opportunity for you, apply today by completing our initial

3-minute, mobile-friendly application

. We look forward to meeting you!

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, First Onsite Restoration will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources or the Hiring Manager of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.