At JORI Logistics (JORI), we transform Freight Forwarding and Customs Brokerage into a competitive advantage for importers and exporters. Our clients rely on us to handle their global transportation needs so they can spend time on things that matter - like growing their businesses.
As a family-owned and operated company headquartered in Calgary, with offices in Houston, Almaty, and Cebu City, JORI is small enough to care and big enough to matter. We combine unparalleled customer service with robust technology solutions to transform logistics into a competitive advantage for importers and exporters. Since 1992, we've provided turnkey logistics services, including Canadian Customs Brokerage, U.S. Customs Brokerage, Air Freight, Ocean Freight, Ground Freight, Trade Consulting, and more.
For more information about our team and services, please visit our website.
About the Opportunity
JORI is expanding! We are currently looking for a full-time
Project Manager
to join our team in
Calgary, Alberta
on a hybrid work model. Reporting to the Chief Operating Officer, you are responsible for planning, coordinating, and delivering cross-functional initiatives that improve operational clarity, efficiency, and performance. The role ensures projects are executed in a structured, disciplined, and outcome-focused manner, coordinating stakeholders across operations, finance, and support functions.
DUTIES AND RESPONSIBILITIES:
Project Planning & Execution
Translate objectives into clear project plans with defined phases, milestones, and deliverables
Develop and maintain project schedules, dependencies, and critical paths
Ensure execution aligns with agreed scope, timelines, and quality standards
Proactively manage risks, issues, and dependencies
Stakeholder Coordination & Communication
Coordinate cross-functional stakeholders across operations, finance, and leadership
Facilitate workshops, working sessions, and progress reviews
Clarify roles, responsibilities, and expectations
Maintain clear, timely communication with all stakeholders
Governance, Control & Reporting
Establish and maintain project governance and reporting structures
Track progress against milestones and deliverables
Produce concise status reports for leadership
Escalate risks, delays, and decisions required in a timely manner
Process & Business Analysis Support
Support process mapping, documentation, and validation activities
Ensure consistency and accuracy of documented processes
Identify gaps, inefficiencies, and improvement opportunities
Support translation of findings into actionable recommendations
Change & Adoption Support
Supporting management activities associated with new processes or ways of working
Identify adoption risks and stakeholder resistance
Assist leaders in communicating effectively
Support embedding improvements into day-to-day operations
About You
Must Haves:
At least 2 years of experience in a Project Manager or related role
Proven experience managing cross-functional projects
Demonstrated ability to deliver projects with multiple stakeholders and dependencies
Experience working in operational or business-critical environments
Strong organizational, planning, and coordination skills
Experience producing structured project documentation and reporting
Good to Have:
Experience in logistics, freight forwarding, customs, or financial operations
Exposure to process mapping or operational improvement initiatives
Experience working with remote or distributed teams
Experience in regulatory or compliance-driven environments
Experience with CargoWise One, Monday.com, MS Visio is an asset
Knowledge of AI tools and technology is an asset
Budget creation, management and reporting is an asset
Skills and Competencies:
Project Management Skills
+ Strong planning, scheduling, and prioritization capability
+ Risk and issue management
+ Stakeholder management and facilitation
+ Clear documentation and reporting skills
Behavioural & Leadership Competencies
+ Structured and disciplined approach to work
+ Calm and effective under pressure
+ Strong attention to detail while maintaining outcome focus
+ Confident communicator at operational and senior leadership levels
+ Comfortable managing ambiguity and challenging constructively
Tools and Methods:
Experience with project management tools (e.g. MS Project, Smartsheet, Asana, Jira, or similar)
Proficiency in standard business tools (Word, Excel, PowerPoint)
Familiarity with process mapping techniques such as swim lane diagrams, SIPOC, or value stream mapping
Education:
Post Secondary Degree in Project Management, Business Analysis, Business Administration, or related programs
Project management/change management certification (e.g. PMP, Lean Management, Prosci) preferred but not mandatory.
What We Offer
As a productive member of our team, you will be rewarded with a salary of $75,000.00, as well as a range of attractive benefits, including:
Paramedical coverage and benefits
Group insurance
Work flexibility with our hybrid work model
Career growth opportunities with our international portfolio
Education support and personal development programs
Reimbursement for home office equipment set-up
An opportunity to join a family-first, tight-knit team with incredible culture!
Do our values resonate with you? If you want to be a part of a fast-growing and technology-driven company with a global reach, apply now!
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