Job Description

Overview:

Prodapt is the largest and fastest-growing specialized player in the Connectedness industry, recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider across North America, Europe and Latin America. With its singular focus on the domain, Prodapt has built deep expertise in the most transformative technologies that connect our world. Prodapt is a trusted partner for enterprises across all layers of the Connectedness vertical. Prodapt designs, configures, and operates solutions across their digital landscape, network infrastructure, and business operations - and craft experiences that delight their customers. Today, Prodapt's clients connect 1.1 billion people and 5.4 billion devices, and are among the largest telecom, media, and internet firms in the world. Prodapt works with Google, Amazon, Verizon, Vodafone, Liberty Global, Liberty Latin America, Claro, Lumen, Windstream, Rogers, Telus, KPN, Virgin Media, British Telecom, Deutsche Telekom, Adtran, Samsung, and many more. A "Great Place To Work Certified(TM)" company, Prodapt employs over 6,000 technology and domain experts in 30+ countries across North America, Latin America, Europe, Africa, and Asia. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 30,000 people across 80+ locations globally.




The Project Manager with 10+ years of experience in telecom IT projects, with at least 5 years in billing migration or transformation programs will lead a large-scale

billing system migration

for a Tier 1 telecom operator. This role requires strong expertise in telecom billing platforms, end-to-end project delivery, stakeholder management, and risk mitigation. The candidate will ensure seamless migration from legacy systems to the new billing platform while maintaining service continuity and compliance.


Responsibilities:

Key Responsibilities:

Project Planning & Execution:

+ Develop detailed project plans, timelines, and resource allocation for the billing migration program.
+ Define scope, objectives, and deliverables aligned with business goals.

Stakeholder Management:

+ Act as the primary point of contact for internal teams, vendors, and client stakeholders.
+ Conduct regular status meetings and provide transparent reporting on progress, risks, and issues.

Billing Migration Expertise:

+ Oversee migration of customer accounts, rating, charging, invoicing, and payment systems.
+ Ensure data integrity, accuracy, and compliance during migration.

Risk & Issue Management:

+ Identify potential risks early and implement mitigation strategies.
+ Manage escalations and ensure timely resolution of issues.

Quality Assurance & Testing:

+ Coordinate UAT, SIT, and regression testing for migrated billing components.
+ Validate billing accuracy post-migration and ensure zero revenue leakage.

Vendor & Partner Coordination:

+ Manage third-party vendors involved in billing platform implementation.
+ Ensure SLAs and contractual obligations are met.

Compliance & Governance:

+ Ensure adherence to regulatory requirements and company policies.
+ Maintain documentation for audits and compliance checks.



Requirements:

Required Skills & Experience:

Telecom Domain Expertise:

+ Strong understanding of telecom billing systems (e.g., Amdocs, Ericsson BSCS, Netcracker, etc.).
+ Knowledge of rating, charging, mediation, and invoicing processes.

Project Management Skills:

+ Proven experience in managing large-scale IT transformation or migration projects.
+ Proficiency in project management methodologies (Agile, Waterfall, Hybrid).
+ PMP / PRINCE2 certification preferred.

Technical Knowledge:

+ Familiarity with data migration tools, ETL processes, and integration frameworks.
+ Understanding of OSS/BSS architecture and APIs.

Soft Skills:

+ Excellent communication, negotiation, and stakeholder management skills.
+ Strong leadership and team management capabilities.

Qualifications:

Bachelor's degree in Engineering, Computer Science, or related field. * 10+ years of experience in telecom IT projects, with at least 5 years in billing migration or transformation programs.