Job Description

Requisition ID: 244998



Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.



The Collections Solutions Delivery & Support team is responsible for delivering both Technology and Business projects aligned with the Canada and International Banking (IB) Collections Technology roadmap, while fully adhering to the Enterprise Delivery Framework (EDF). The primary purpose of the Project Manager is to lead, oversee, and ensure the successful delivery of one or multiple projects--managing scope, quality, timelines, and costs within defined constraints or through effective change management when requirements evolve. This position ensures that initiatives deliver measurable business value by applying strong project leadership, governance, and execution discipline.

Is this role right for you? In this role you will:

Develop project plans that establish accountability, KPIs, resource needs, and full execution requirements, including operational readiness. Assess project proposals to determine scope, timelines, funding constraints, and the appropriate delivery approach. Define success criteria and build schedules, milestones, deliverables, and activities for all project phases. Lead and support cross?functional teams, ensuring effective workload distribution and facilitation of agile ceremonies. Create staffing plans aligned to capacity and project demands, coordinating recruitment or resource assignment as needed. Execute communication plans and conduct risk assessments, implementing mitigation strategies to maintain project stability. Proactively manage scope changes, risks, and potential issues, developing contingency plans when required. Monitor project execution to ensure accuracy, quality, and consistency of information across all reporting channels. Align project outcomes with business objectives, collaborating with leadership and architectural teams to ensure cross?initiative cohesion. Track timelines and budgets, coordinating team activities to keep projects on schedule and within financial targets. Prepare and maintain comprehensive project reporting--including dashboards, RAID logs, financial forecasts, and documentation--aligned to PMO standards. Ensure adherence to standardized documentation practices and maintain all required project artifacts in line with methodology expectations.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

University Degree and 2 or more years of project management experience (Traditional and Agile delivery) Past experience using Project Management tools such as MS Project, JIRA, Confluence, Smartsheets Fully bilingual English & Spanish Knowledge of Collections Operations is a strong asset PMP certification is preferred and desired experience in Hybrid Methodologies (Traditional and Agile) Strong communication skills and ability to communicate effectively with different levels of management Desired strong knowledge of Collections-related applications and predictive dialer technologies Desired Knowledge of Retail and Small Business products and services Desired working experience in a multi-disciplinary teams

What's in it for you?

A rewarding career path with diverse opportunities for professional development An organization committed to making a difference in our communities - for you and our customers. A competitive rewards program includes annual bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.


Location(s): Canada : Ontario : Toronto



Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.




At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.