Job Description

At Paystone, we are building the future of customer-driven growth for all businesses. Our products offer business owners both hands-off and hands-on solutions so that every customer can bring them one more.

Your Job

Reporting to the Onboarding Manager, the Project Manager will oversee the relationship with our clients\xe2\x80\x99 project teams, work directly with our internal development team and be responsible for delivering client-facing projects on time and on budget. You will have the opportunity to work directly with Paystone\xe2\x80\x99s Enterprise customers and you will be challenged to build relationships with them to ensure long-term account success. The ability to effectively communicate with stakeholders at all levels \xe2\x80\x94 from executives to end-users of the platform \xe2\x80\x94 is essential

In this cross-functional role, you will regularly collaborate with stakeholders at all levels from executives to end-users. A keen eye for detail, a proven ability to manage risks in dynamic projects, and a passion for creating cross-functional dialogues will be critical to the success of this position.

Why join us?

Paystone is growing and evolving on a weekly and monthly basis. We\xe2\x80\x99re getting hyper-focused on filling a market gap with our product, which is also increasing. We\xe2\x80\x99re a group of really passionate people who like to push the status quo and do what\xe2\x80\x99s right.

We\xe2\x80\x99re a team full of highly motivated and committed people. We\xe2\x80\x99re evolving and changing, so if you thrive in places of transition, this is the place for you. We\xe2\x80\x99re real people helping other real people solve their problems, and we do it because that\xe2\x80\x99s what good people do. So come work with some people who aren\xe2\x80\x99t just good, they\'re great!

Your Focus

• Manage new customer deployment projects, upgrades and ongoing requests
• Establish project goals, deliverables, required resources, timelines and budgets
• Complete project work breakdown structures and estimates
• Resolve issues and solve problems through the course of the project
• Effectively manage changes to project scope, timeline and budget
• Track and report on project milestones, deliverables and budgets
• Develop tools and best practices for Paystone\xe2\x80\x99s project delivery toolkit

Who you are:

• Have 3+ years of project management experience
• Fluent in French and English (written and verbal)
• University degree or college diploma in business, IT, or a related field
• You\xe2\x80\x99re a creative thinker and problem solver who works well under pressure
• You demonstrate a logical thought process through appropriate and inquisitive questioning
• You are receptive to change and proactive in a dynamic environment
• Project management courses or certification (PMP) is an asset
• Experience working with point-of-sale systems or in a retail-related field, an asset
• Experience onboarding new clients via software program implementations an asset

Perks & Benefits

• Compensation tied to market data (we use Mercer)
• We reward contribution
• Everyone gets Equity
• Unlimited Vacation - yes, for real
• We\xe2\x80\x99re committed to career development
• Work from home
• Company Events
• Extended Health/Dental/Vision Care (from start date)
• Disability insurance (from start date)
• Employee assistance program (from start date)

Our Mission

By joining Paystone, you are joining a future-focused team driven by our mission of creating Customer Driven Growth.

By helping our clients create better experiences for their customers and motivating happy customers to share their experiences with others, our platform creates momentum for them to gain more satisfied customers. In other words, we win when our customers do.

About Us

Paystone is a leading North American payment and software company redefining how merchants engage customers and grow their businesses. The company\'s seamlessly integrated suite of automated payment processing, customer loyalty, gift card solutions, and now reputation marketing is used by brands such as Irving Oil, The Source, Global Pet Foods, Kernels Popcorn, and many of the MTY Food Group\'s restaurant brands. Paystone\'s solutions are used at over 30,000 locations across Canada and the United States, collectively processing over 10 billion dollars a year in bankcard volume. We employ more than 180 workers and serve as the technology partner of choice for hundreds of partners across North America.

**Paystone is an equal-opportunity employer. Should you require any accommodations due to disability, please let us know at the time you are selected for an interview.**

Paystone