Job Description

Why Work for Propack?

Propack Processing and Packaging Systems Inc. is a dynamic, fast-growing, local company that has been providing custom robotic packaging solutions for a wide variety of packaging applications and formats since 1996. All integrated systems are configured and supported by the Propack controls team, overseeing mechanical and electrical design, programming, commissioning, and customer support.

In addition to working for an award-winning company, recognized as a Best Place to Work organization by the Canadian HR Reporter, Propack offers a fully funded health and benefits program, a great work environment in a modern facility, free parking, free monthly lunches, and so much more!

Overview

Of Position

To provide strategic leadership, planning, and coordination of Engineer-to-Order (ETO) packaging equipment and automation projects. The ETO Project Manager is responsible for ensuring timely, cost-effective, and customer-satisfying execution of projects from sales support through post-installation warranty follow-up.

Key Responsibilities

1. Sales Support & Project Kickoff

Collaborate with the Sales Team prior to and after purchase order (PO) receipt to validate project scope, timelines, and deliverables. Review and input project information into the ERP/ETO system. Attend site visits for layout confirmation or technical clarification, as required.

2. Project Planning & Execution

Serve as the primary customer interface throughout the project. Create and manage Gantt charts and timelines to maintain alignment with key milestones and delivery schedules. Host regular internal and customer meetings with clear agendas, detailed notes, and actionable items. Continuously update project stakeholders, ensuring alignment and accountability.

3. Engineering & Technical Coordination

Communicate clear and accurate technical requirements to internal teams at initiation and throughout the project. Coordinate with mechanical, electrical, and controls teams to develop approval drawings, equipment layouts, schematics, manuals, and spare parts lists. Manage Factory Acceptance Test (FAT) planning and execution, including documentation and customer approvals. Support scope adjustments via RFCOs and ensure documentation aligns with customer contracts.

4. Procurement & Vendor Management

Generate and track POs for third-party vendors; manage component approvals, deliveries, and sample validations. Work closely with the Purchasing Team to align deliveries with customer milestones and invoicing schedules. Ensure vendor compliance with technical specs and project deadlines.

5. Installation, Service & Training Coordination

Work with the Service Manager to schedule technicians for installation, FATs, and on-site training. Conduct pre-installation reviews and daily installation check-ins to track scope, task durations, and site progress. Complete site service reports, time tracking (Clockify), and expenses documentation after each visit.

6. Cost Management & Reporting

Monitor and manage project budgets and profitability throughout the project lifecycle. Maintain an active action item tracker to ensure timely task closure. Provide twice-weekly project updates at Management Review Meetings (PRB). Support customer satisfaction surveys and ensure smooth handoff to warranty/service teams post-installation.

7. Post-Project & Warranty Support

Share contact lists with the customer for post-project technical support. Conduct follow-ups to ensure satisfaction and verify equipment performance. Attend customer sites if required for FATs or performance validation.

Required Qualifications

Education & Experience

Bachelor's Degree in Mechanical, Electrical, or Industrial Engineering or demonstrated equivalent knowledge typically acquired from relevant work experience 10+ years of experience managing custom projects in automation, robotics, or packaging machinery Strong background in ETO/CTO environments with cross-functional team leadership

Technical & Software Skills

Proficiency in AutoCAD, SolidWorks, and 3D CAD tools Experience with packaging machines, robotic manipulators, and electrical systems Familiarity with diagnostic tools: multimeters, tachometers, micrometers, and software-based diagnostics Proficient in Microsoft Office Suite (Excel, Word, Access, PowerPoint, Teams) Project management software experience (MS Project, Wrike, etc.)

Preferred qualifications

PMP designation or equivalent project management certification Experience in food packaging or automation industries Multilingual communication skills

Professional & interpersonal competencies

Strong written and verbal communication skills in English Ability to train customers on complex technical systems Experience balancing multiple priorities under tight deadlines Proven track record of building effective relationships with customers, vendors, and internal departments Culturally aware and adaptable for international project execution

Working conditions

Based at Propack headquarters with frequent travel to customer or vendor sites (including international) Ability to work in diverse industrial environments (packaging plants, integration centers, supplier facilities) Valid passport and ability to obtain international travel documentation

Compensation & Benefits

Salary commensurate with formal education, relevant knowledge and work experience Propack offers a comprehensive benefits package at no charge to its employees Professional development opportunities Performance-based incentives
Job Type: Full-time

Benefits:

Casual dress Company events Dental care Disability insurance Extended health care Life insurance Mileage reimbursement
Flexible language requirement:

French not required
Schedule:

Monday to Friday
Language:

English (required)
Work Location: In person

Application deadline: 2025-07-25