Job Description

It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
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We are seeking a highly motivated Project Logistics Customer Excellence Specialist to join our Project Logistics team. In this role, you will support day?to?day operations for turnkey EPC projects, key project accounts, and specialized cargo movements. You will play a critical role in ensuring seamless execution, exceptional customer service, and compliance with Kuehne+Nagel's quality and safety standards.
How you create impact

• Coordinate cargo bookings across all transport modes and manage end?to?end shipment documentation.
• Monitor shipment status daily, update clients, and maintain transport management and tracking systems.
• Support project execution by aligning operations with cost, schedule, QSHE, and contractual requirements.
• Handle invoicing, job costing, supplier invoice booking, and ensure timely file closure.
• Prepare customer RFIs/RFQs, quotations, and performance reports (quote registers, dashboards).
• Select and qualify vendors, investigate shipment issues, and manage potential claims.

If you require an accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
What we would like you to bring

• 3+ years of experience in the freight forwarding industry.
• Strong understanding of cargo handling for ocean, air, and overland transport.
• Intermediate skills in Word and Excel; basic skills in PowerPoint.
• Strong communication skills, customer focus, analytical mindset, and ability to work under pressure.

What's in it for you
At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage range for this position is between $65,000 and $90,000. Base wage is part of a competitive total rewards package that includes health and dental benefits, a retirement savings plan, and tuition reimbursement. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI- KE1
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Skills Required