Position Overview
The Project Lead, Global Client Office Initiatives is a member of RGA\'s Global Accounts team with a specific focus on Client Engagement. RGA\xe2\x80\x99s Client Engagement initiative is aimed at sustaining client engagement as a competitive advantage and differentiator for RGA at the global, regional and local capacity, acting in partnership with others within RGA\xe2\x80\x99s Global Client Office and client-facing leadership across RGA. Reporting to the Senior Vice President, Global Accounts and Client Engagement, the Project Lead, Global Client Office Initiatives is responsible, as assigned, for driving progress within each Client Engagement priority, including:

• embedding good client engagement strategies and practices within RGA\xe2\x80\x99s business units and functional teams,
• strengthening RGA\xe2\x80\x99s global front-line community,
• leading global initiatives to address gaps in client engagement strategy, capabilities, assets, or approaches on prioritized topics,
• and supports the Global Accounts team to help RGA serve the complex needs of multinational Life and Health insurance companies by providing sales enablement support.

Responsibilities

• Client Engagement: provides support to the SVP Global Accounts and Client Engagement to deliver the objectives of RGA\xe2\x80\x99s global Client Engagement initiative

• • Support embedding good client engagement strategies and practices within RGA\xe2\x80\x99s business units and functional teams
    • Engage with RGA\xe2\x80\x99s global, regional, and local teams to ensure understanding and authentic internalization of Client Engagement objectives and priorities within their teams, including co-developing action plans to address local Client Engagement priorities: taking stock of current approaches, defining local objectives, and identifying plans to address gaps, monitor progress, and reflect new insights in best practices
    • Develop and oversee strategy for knowledge management and knowledge sharing for the Client Engagement initiative

• • Strengthen RGA\xe2\x80\x99s global front-line community by co-developing strategies and best practices, and developing forums for increased connectivity amongst RGA\xe2\x80\x99s business developers
  • Lead, manage or support priority global initiatives to address gaps in client engagement strategy, capabilities, assets, or approaches on prioritized topics, for example:
    • Regulations Business Opportunities and Threats: Co-develop and participate in management processes to ensure RGA is systematic in our approach to addressing business opportunities and threats for emerging regulations.
    • Enhanced C-Suite management: review RGA\xe2\x80\x99s current strategy and positioning with C-Suite client relationships across RGA, define best practices, and partner with key stakeholders to develop and implement recommended changes in RGA\xe2\x80\x99s approach
    • Client Feedback \xe2\x80\x93 review RGA\xe2\x80\x99s needs for client feedback, assess gaps and opportunities in current approaches, and develop key stakeholder alignment for targeted recommendations
• Global Accounts Sales Enablement
  • Enhance and deliver initiatives and processes to support client teams to execute their roles effectively
  • Point of contact for RGA\xe2\x80\x99s Customer Relationship Management (CRM) to help ensure Global Accounts best leverages capabilities and potential
• NMG
  • Support ongoing NMG programme management to ensure RGA capitalizes on full value of data and processes.
  • Serve as primary point of contact with NMG and support and engage with RGA stakeholders
• Other: Provide ad hoc support to the Client Engagement and Global Accounts team as necessary

Requirements
Qualifications & Experience:

• University degree
• 7-10 years\xe2\x80\x99 experience in consulting and/or financial services industry
• Experience with client support, sales enablement or business development
• Relevant professional designations or progress towards (e.g. ASA, FSA, FCIA, CFA)
• Knowledge of life insurance and life reinsurance is a decided asset
• Advanced skills in MS office Word, Excel, PowerPoint and Outlook

Skills & Competencies:

• Client focused
• Results-oriented with strong personal accountability mindset
• Superior level of professionalism, discretion, dependability and independence
• Ability to collaborate with and achieve actionable results through others
• Excellent communication skills (written, verbal and presentation)
• Highly organized with exceptional project and process management skills
• Ability to build strong and sustainable relationships and interactions with leaders at all levels of the organization
• Create an atmosphere of co-operation with peers
• Build a level of trustworthiness and confidence with peers
• Intellectually curious
• Self-motivated and able to work with minimal supervision in an executive environment
• Superior ability to handle multiple concurrent activities and to work successfully under pressure
• Resilient and success motivated
• Resourceful and politically astute

Company Overview




Reinsurance Group of America, Incorporated (NYSE: RGA) is one of the largest global life and health reinsurance companies. With headquarters in St. Louis, Missouri, RGA supports clients and partners around the world through innovative approaches and customized solutions.

• We are the only global reinsurance company to focus primarily on life- and health-related reinsurance solutions.
• Our core products and services include life reinsurance, living benefits reinsurance, group reinsurance, health reinsurance, financial solutions, facultative underwriting, and product development.
• RGA ranks #222 on the 2022 Fortune 500 list. The list ranks U.S.-based companies by total revenue.
• As of December 31, 2021, RGA had approximately $3.5 trillion of life reinsurance in force and assets of $92.2billion.

RGA\xe2\x80\x99s culture stresses high performance and collaboration, and the company hires the smartest people in the industry. And, the smart people they hire are not just number crunchers. RGA values creativity and curiosity. RGA also values humility, and its employees work together without ego to bring value to RGA while revolutionizing the life and health insurance space. RGA aims to evolve RGA workplaces and the communities in which RGA has a presence, into more diverse, equitable and inclusive environments. We will create a culture where individuals are valued, feel a sense of belonging, and are respected for their differences \xe2\x80\x93 a workplace where all employees are encouraged and supported toreach their full potential. Our individual, social, economic, and cultural identities shape and influence our experiences and perspectives. Therefore, to do our best work RGA will ensure diversity in our workforce across the various dimensions of social, interpersonal, and cultural identity - and by practicing inclusivity in how we work with one another. Inclusionin our workplace is a step towards our purpose of making financial protection accessible to all. We support hybrid and flexible ways of working and would welcome a discussion on how we can balance what is important to you with business requirements during the recruitment process. Visit our internet site, www.rgare.com, to find out more about us.
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Job Reference: CN01141