Job Description

Work Type: Permanent Full Time

Project Director, Information, Communication, and Automation Technology (ICAT)

Location: WRHN

Home to seven regional programs and comprehensive health-care services, Waterloo Regional Health Network (WRHN, pronounced wren) is committed to meeting the current and emerging needs in Waterloo-Wellington and beyond.


WRHN is redefining the health-care experience through collaboration and innovation, addressing barriers to access, advancing care delivery, and setting new standards in compassionate, empowered community-driven health care.


At WRHN, every patient is at the center of everything we do as we strive to improve lives, inspire healing, and build healthier, stronger communities. By listening to patients and partners, we strive to connect communities to the right care, at the right place, and at the right time.


Waterloo Regional Health Network (WRHN) is implementing a multi-year Facilities Redevelopment Master Plan to facilitate building a regional system of care that will meet the growing needs of the local community, expected to grow to 1 Million by 2050, and provide care closer to home for decades to come.


Led by the Vice President, Redevelopment, the Redevelopment Team works collaboratively across WRHN to plan, design, and implement all components of the Multi-Year Facilities Redevelopment Master Plan. The plan includes:


a new, state-of-the-art hospital site in Waterloo (WRHN @ The University); renovating and expanding the existing WRHN @ Midtown Site as an ambulatory and urgent care centre; expanding WRHN @ Chicopee in Kitchener for modernized and expanded rehabilitation capacity and; maintaining WHRN @ Queen's Blvd. to continue to deliver excellent care and service to our communities until approximately 2035.

Please Note:

New employees must provide documentation/proof of COVID-19 vaccination status, a 2-step TB test, as well as proof of immunity to measles, mumps, rubella, and varicella (chickenpox) prior to their start date at Waterloo Regional Health Network (WRHN). New Employees will require clearance from Employee Health, Safety and Wellness before they are able to begin any position within WRHN.

Position Summary

:


In this newly established senior leadership position, the Project Director, ICAT will play a pivotal role in the implementation of the ICAT systems for the new hospital at WRHN @ The University. The Project Director, ICAT will collaborate with a skilled team of professionals specializing in planning and design, furniture and equipment, transaction and construction, clinical operations, and communications. Reporting directly to the VP of Redevelopment, with a dotted line to the CIO, this role will serve as a dedicated member of the Redevelopment Project Team. This position will facilitate the project's execution from an ICAT perspective while closely engaging with leaders and frontline staff throughout the organization.


The primary responsibility for this position will be to ensure that a comprehensive IT vision is integrated into the planning, design, and implementation phases of this significant redevelopment project. Furthermore, as the Project Director, ICAT, the role encompasses the design, planning, implementation, and transition of ICAT systems for the new hospital at WRHN @ The University. This initiative aims to advance the organization's strategic objectives related to enhanced quality, access, and sustainability.

General Responsibilities:

Provide clear direction and accountability for the execution of all ICAT projects, including the management of schedules, budgets, tasks, resources, stakeholder engagement, project management, and change management. This will ensure a successful development and transition to the new hospital, in consultation with internal and external stakeholders. Ensure a robust ICAT presence in all team discussions and during crucial planning and design phases. Identify and mitigate risks related to ICAT implementation, including cybersecurity, interoperability, and regulatory compliance. Work closely with the hospital's IT Operations team to ensure ICAT design aligns with existing IT standards, policies, and support models. Ensure operational readiness of IT teams to support and maintain all new systems post-implementation. Drive the strategic vision for both clinical and non-clinical ICAT service delivery, redesign workflow processes, and verify that existing strategic and tactical ICAT plans align with the overarching organizational vision. Recognize opportunities to implement capital, operational, and clinical efficiencies and optimizations across the project. Capitalize on the current Health Information Systems (HIS) plans to forecast and harness upcoming technological opportunities. Guide the creation of an ICAT master plan for the project, seamlessly integrating it into the design and planning of the new hospital. Identify and diagnose the primary ICAT challenges and gaps faced by the organization, providing actionable strategies to facilitate a smooth transition. Lad the design team in formulating the Project Specific Output Specifications (PSOS), alongside the evaluation and selection criteria and methodology for Project Co. and other vendor choices. Develop and implement a comprehensive Project Management Plan to guide staff through each stage of the Redevelopment project, ensuring alignment with the construction Baseline Schedule. Monitor construction progress and the Baseline Schedule with regard to ICAT activities. Work collaboratively with Project Co. to maintain scope and schedules related to ICAT specifications. Oversee the ICAT work plan, including all consultations relevant to the Project Agreement. Oversee and coordinate ICAT throughout the multi-phase lifecycle of the entire Multi-Year Facilities Redevelopment Master Plan, including leading the development of technical specifications for ICAT, managing tasks that may overlap in timing. Offer leadership in conceptualizing, designing, developing, and managing risks and architecture for the project implementation strategy, leading complex corporate change initiatives from design to execution and successful adoption. Collaborate effectively with both the Planning and Design, and the Furniture, Fixtures, and Equipment teams to ensure ICAT requirements are thoroughly embedded within the design and equipment lists. Collaborate with users to develop departmental and service pans that ensure alignment among equipment, workflow, facility design, and enabling technologies. Supervise the development of ICAT equipment requirements, encompassing both centralized (data server) and localized (departmental list requirements) elements, to support all ICAT functionalities and the essential interfaces required for the effective clinical operation of equipment acquired for the project. Engage key organizational stakeholders, including clinical users and external vendors, to facilitate efficient change management and realization of benefits. Implement efficient project management principles and practices to ensure the timely and budget-compliant delivery of a demanding project. Contribute to the establishment of quality standards, controls, and procedures, ensuring compliance across all solutions. Cultivate essential relationships, both internally and externally, particularly with vendor management and the senior leadership team. Actively participate in various high-level meetings, including the Board of Directors, Project Governance, User Groups, and Design Team Strategy sessions. Foster a close working relationship with the Steering Committee by preparing progress reports and conducting analyses to support key decision-making processes.

Position Requirements:

Bachelor's degree in a technology discipline with experience as a senior project manager at a minimum. Project Management Professional (PMP) designation is an asset. Minimum of 10 years' of experience in managing local and remote teams, full-time staff, contractors and vendors. Minimum of 10 years' of progressive experience in Information Technology and in Health Information Technology. Minimum of 7-10 years' of experience in the implementation of large health information systems and complex Design Build Finance Maintain (DBFM) redevelopment hospital projects. Experience and understanding in commonly used healthcare applications and technologies. Exceptional ability to communicate complex technical issues in plain language. Demonstrated management, facilitation, written and oral communication, and presentation skills. Experience in co-leading large scale capital development projects. Skilled negotiator who is able to bring consensus to challenging issues. Skilled in diagnosing and solving complex clinical (business) process problems and providing detailed analysis. Experience working in a matrixed environment. Prior experience in directing the strategic design, acquisition, management, and implementation of an enterprise-wide technology infrastructure. Extensive experience in vendor and sourcing management. Ability to analyze new technologies and determine risk/benefit of migration. Strong leadership presence and ability to engage, inform, and influence. Outstanding reputation for building effective working relationships within the organization and externally to create collaboration with associated industry groups/entities. Demonstrated skills in collaboration, teamwork, problem-solving, and providing customer service excellence. Strong critical thinking, problem-solving, analytical, process improvement, and project management skills. Extensive familiarity with Ontario healthcare IT environment.

Preferred Designations and Certifications:

Networking & Security

:


Cisco Certified Internetwork Expert (CCIE) Fortinet NSE Level 7/8 Aruba Certified Design Expert (ACDX) or equivalent HPE ASE - Edge-to-Cloud Architect or equivalent

Cloud, Compute & Storage

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VMware Certified Professional (VCP) Microsoft Azure Solutions Architect Expert AWS Certified Solutions Architect NetApp or Dell EMC Proven Professional (Storage)

IT Governance & Management

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Technology Infrastructure Library (ITIL v4) Certified Information Systems Auditor (CISA) Certified Information Systems Security Professional (CISSP)

Compliance & Operations:

Knowledge of SOC 2 Type II controls, HIPAA, PHIPA, and relevant provincial/federal standards Familiarity with ISO/IEC 27001, NIST SP 800-series frameworks

Application Instructions:

EMPLOYEES OF LEGACY ST. MARY'S GENERAL HOSPITAL ARE REQUIRED TO SUBMIT THEIR APPLICATION ELECTRONICALLY USING INFOR.


As per the collective agreement, the internal recruitment process will be completed prior to the consideration of external applications.


Waterloo Regional Health Centre is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment.


Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. WRHN is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact Human Resources.


International Applicants

If you are seeking employment on a temporary work or study permit we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. Individuals holding a work or study permit seeking employment in the healthcare sector may be required to complete additional steps in the process. This may also apply to current employees seeking renewal of their work permits. It is the accountability of the applicant and/or employee to ensure they are adhering to their specific work permit restrictions.


We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.