Project Delivery Consultant

Toronto, ON, Canada

Job Description

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Union: Non-Union
Job Number: J0223-1451
Job Title: Project Delivery Consultant (12 months)
Job Type: Contract
Contract Duration: 12 months
City, Province, Country: Toronto, Ontario, Canada
Job Location: Toronto
Job Category: Management / Consulting
Job Classification: SPG2
Role Designation:
Flexible Hybrid - In person days can be flexible from week to week subject to manager approval and operational requirements.
Open Positions: 2
Posting Date: March 13, 2023
Closing Date: April 2, 2023
Salary: $79,184.00 - $102,979.00/Year

Legal Aid Ontario employees are committed to making a difference in the lives of our clients. As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It\'s an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law. If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.

Primary function

The Project Delivery Consultant, is a member of the Enterprise Strategy Management, department. The Project Delivery Consultant will offer their extensive Legal Aid Ontario (LAO) or industry-related experience in consulting and technical strategy execution management to support the delivery of LAO\xe2\x80\x99s enterprise strategic initiatives.

The Project Delivery Consultant will manage and provide oversight on multiple concurrent initiatives and work collaboratively with cross-divisional colleagues in the delivery and execution of strategic initiatives, with an emphasis on effective change management.

This role will support the executive team and work with various stakeholders to build business cases, identify requirements, understand changes to LAO\xe2\x80\x99s workforce and business processes & procedures, identify risks and help with the planning, implementation and delivery of the initiatives.

Home Location: Provincial Office - Toronto
Other Locations: Not applicable

Reports to: Executive Director, Enterprise Strategy Management

Key accountabilities


In this role you will use:

Project management and strategic expertise
  • Lead and support multiple concurrent projects which may be multifaceted, time critical and regulatory in nature
  • Uncover initial requirements, assumptions, risks, constraints, and create measurable objectives and success criteria for successful delivery
  • Determine the delivery approach, management, governance and monitoring for effective delivery of the strategic program or initiative
  • Ensure comprehensive planning of each knowledge area through integration of the of scope, schedule, cost, quality, resources, communications, risks, procurement and stakeholder management plans
  • Identify stakeholders and determine expectations, interest, influence, and impacts, and create a stakeholder register
  • Execute implementation delivery in accordance with project plan and the objectives set by the Enterprise Strategy Management
  • Determines metrics to be used to measure delivery quality and performance to baseline
  • Collaborate with the Division(s) operations manager to plan and begin transitioning responsibility of any ongoing maintenance and operations associated with the initiative

Analytic and Problem Solving skills
  • Providing analytical guidance and consultation on project change impacts, and make recommendations on specific decisions that can impact LAO\xe2\x80\x99s workforce and its labour relations
  • Focus extensively on identifying risks, and oversee that the risk response and plan is in place with an assigned risk owner and are actively being monitored
  • Conducts sourcing procurement and contract management and actively manages the performance of the contract scope, time, cost, and quality management and expectations on behalf of LAO

Communication and Relationship Management Skills
  • Provide input to help shape business cases that support feasibility, write decision notes, and give presentations
  • Approach the initiative strategically, ensuring the team is well-organized and working well by creating detailed plans to support design, solution, process changes, and communications
  • Coordinate cross-divisional activity planning, identifying required resources, highlighting any resourcing shortfall or prioritization conflicts
  • Manage the strategic initiative\xe2\x80\x99s progress and provides both verbal and written communications regarding status, risks, and issues
  • Intervene when implementation delivery difficulties are met or action items are behind schedule and works with operational manager and/or director to find solutions

Leadership Skills
  • Manage team deliverables, under a project matrix environment
  • Provide support and guidance to team members through coaching and training
  • Monitor team performance and provide constructive feedback
  • Develop and enhance project management knowledge, skills and abilities of others, when required
  • Advise and support senior leadership on the impact of changes to LAO, including workforce analytics and planning as a result of project implementation
  • Evaluate team members\xe2\x80\x99 performance during projects and report to resource manager

Required skills & experience

  • Advanced knowledge of Project Management leading practice and PMBOK principles. PMP designation preferred.
  • Prosci designation is an asset.
  • Proven experience providing oversight and managing large-scale strategic initiatives, including digital transformation projects
  • Extensive experience in procurement, budget management, and contract language
  • Business process re-engineering knowledge and experience
  • Ability to think logically, analyze problems and identify solutions aided by organizational intelligence
  • Excellent oral and written communication and negotiation skills
  • Excellent presentation skills
  • Proven experience with managing and controlling project costs, and understanding of budget estimating and earned value management,
  • Considerable ability to give clear and consistent instructions to team members
  • Project experience working in an agile environment with cross-functional teams
  • Strong sense of customer service
  • Demonstrated ability to manage multiple projects concurrently
  • Extensive working knowledge of MS Office, MS Project, MS Visio


To apply submit a cover letter and resume.

Only those candidates selected for an interview will be notified by email.

Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on Njoyn. As an applicant, it is your responsibility to ensure that you check your email regularly.

First time applying to LAO? You will need to create a profile AND then apply for the position.

Already have an Njoyn account? Just sign in and select "my jobs" to apply.

Once you have successfully applied you will receive a confirmation email.

Trouble applying? For telephone support please call 1-877-427-7717 or email support: candidate.njoynhelp@cgi.com
Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to diversity and inclusion. Accommodations are available upon request. Legal Aid Ontario encourages applicants from equity seeking groups, including but not limited to individuals who are First Nations, Inuit or M\xc3\xa9tis descent, persons with disabilities, women, members of racialized communities and the 2SLGBTQ+ community. We recognize the value of diversity, equity and inclusion and are committed to addressing systemic barriers, and attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.

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Job Detail

  • Job Id
    JD2127134
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned