Job Description

Job Summary

We are looking for a

Project Coordinator

for our Vancouver location to provide the highest level of customer service and logistic support. Project Coordinators are the internal champions, coordinating all the pertinent details to ensure a successful installation of an order. They must excel at multitasking, be highly organized, and act as a support to team members by keeping lines of communication open and clear. The role requires someone who is dynamic, can reprioritize when necessary, and thrives in a system-oriented environment. This support role is crucial for the success of orders and end-user satisfaction. Strong communication skills are essential.

Primary Duties and Responsibilities:

Order Maintenance

- Placing and tracking orders

- Check acknowledgments

- Updating internal systems to ensure the most accurate information

- Confirm logistical charges (e.g., storage fees, low height truck charges)

- Place any required change orders and check corresponding revised acknowledgments

- Keep sales/PMs current on ESDs, project timing, and additional vendor costs incurred

Scheduling

- Submit truck schedules to manufacturers

- track shipments to ensure projects are on track

- Confirm receipt of product with warehouse

- Send install bookings with all necessary documentation to installers

After Sales Functions - Invoicing

- Invoice clients (ensure all paperwork matches), complete pre-invoice checklist and pass to accounting

- Receive and process any warranty-related claims directly with manufacturers

Knowledge and Skills Requirements

- Excellent customer service and interpersonal skills

- Strong knowledge of the Microsoft Office suite, including SharePoint and Microsoft Teams

- Good verbal and written communication skills

- Excellent team player, coordinating with all applicable team members

- Ability to work with mathematical concepts

- Ability to prioritize and manage multiple tasks

- Experience using Core, Jotform, or Spec is considered an asset

Experience

- Prior experience in the office furniture industry is preferred, but not required

- Experience in customer service and coordination is required

Education

- College or University graduates with a business degree/diploma would be well suited for this position

About Us

Holmes + Brakel (H+B) is a family-owned, Canadian-based, full-service office furniture dealer, established in 1975, that designs and supplies tailored workspace solutions for corporate, healthcare, education, and government clients across North America, offering everything from space planning and furniture supply (Teknion, etc.) to project management, installation, and sustainable furniture lifecycle services. They focus on creating functional, human-centered environments through quality products, expert execution, and a commitment to service, with a strong emphasis on collaborative design and sustainability.

Working from our Vancouver office Monday through Friday, you'll receive a competitive starting salary at $55,000. You'll also have access to a benefits program, as well as paid vacation.

We would like to thank all applicants. Due to the volume of applicants we receive, we will only contact individuals best suited for the opportunity. Holmes & Brakel is an equal opportunity employer. If chosen to participate in the interview process, reasonable accommodation is available upon request. We will consult with the applicant to provide or arrange suitable accommodation in the manner that considers the applicant's accessibility needs.

Job Type: Full-time

Pay: From $55,000.00 per year

Work Location: In person