TELSCO has been a trusted provider of security solutions in Edmonton and the surrounding area since 1970. As Edmonton's only locally owned, full-service security provider, we take pride in delivering unmatched quality and service. Our commitment to excellence has been at the core of our business for over 50 years.
and contribute to the seamless execution of security installations.
Position Summary
As a
Project Coordinator
, you will be responsible for converting sales orders into projects and overseeing the installation process. You will work closely with the
Technical Services Team
to coordinate site visits, provide remote support, and maintain accurate database records.
In this role, you will also handle incoming service requests, ensuring smooth scheduling, invoicing, and follow-up to create a
positive customer experience
.
At TELSCO, we live by our core values:
?
Integrity
- We do the right thing.
?
Teamwork
- We work together to achieve success.
?
Quality
- We take pride in our work.
?
Great Experiences
- We go the extra mile for our customers.
?
Embracing Change
- We adapt and grow.
?
Community Support
- We give back.
?
Safety First
- We prioritize security in all we do.
Key Responsibilities
Coordinate and manage project activities, ensuring adherence to timelines and budgets.
Use
construction management software
to track progress and allocate resources.
Assist with
updating drawings
and
project estimating
to support project planning.
Maintain
technician schedules
, update databases, and handle customer service inquiries.
Work closely with team members to manage schematics and ensure project specifications are met.
Implement
time management strategies
to improve workflow and project delivery.
Qualifications & Skills
Experience:
Scheduling and coordinating a field team (an asset).
Strong customer service and conflict resolution skills.
Proficiency in computer use (40+ WPM typing speed preferred).