Job Description

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In order to ensure your application is received by NAIT for thorough review and consideration, please apply directly through our Careers site at

The Corporate Training team plays a vital role in fostering a culture of growth and development within our organization. We are currently seeking two enthusiastic and self-motivated Project Coordinators to join our team. As a Project Coordinator, you will be responsible for scoping, planning, and implementing contract training projects with a strong emphasis on providing excellent customer service to our clients. We have two positions available: one within our Aboriginal Partnerships and Engagement (AP&E) portfolio and another to manage our corporate and international projects.

In this role, you will report directly to the Manager of Corporate Training Delivery and work closely with the Business Development and Sales team. Your primary objective will be to manage training projects in various communities within Alberta and beyond, ensuring that our clients receive exceptional service and support throughout the process. These projects encompass a wide range of disciplines and may require travel within and outside of Alberta.

Key Responsibilities:

• Develop comprehensive project plans based on contractual terms, focusing on delivering exceptional customer service.
• Effectively communicate and exchange with clients to understand their needs and expectations, while providing regular updates on project progress and addressing any concerns.
• Research and compile direct project costs for pricing purposes, taking into consideration the importance of unique clients and customer satisfaction.
• Recruit and select instructors, subject matter experts, and other project staff with a focus on individuals who can contribute to a positive and inclusive training environment.
• Coordinate end-to-end logistics for the delivery of contract training projects, both on and off campus, ensuring a seamless and enjoyable experience for our clients.
• Travel to project locations to meet clients, actively engaging with them to foster strong relationships and gather feedback on their training experience.
• Resolve any project delivery and implementation issues that arise promptly and professionally, demonstrating exceptional problem-solving skills and a commitment to client satisfaction.
• Monitor and review project budgets, comparing them to actuals, and conduct post-project reviews with a focus on continuous improvement and exceeding client expectations.

Skills & Abilities:

• Exceptional written and verbal communication skills, allowing you to build strong relationships and effectively convey our commitment to culture building and customer service.
• A proactive and independent work style, combined with the ability to think critically and make informed decisions that align with our values.
• Strong interpersonal skills, enabling you to collaborate effectively with internal and external stakeholders to create a positive and inclusive training environment.
• Proficiency in project management techniques, with the ability to apply them in a way that prioritizes culture building and customer satisfaction.
• Demonstrates leadership and managerial skills, inspiring project teams and fostering a sense of belonging and purpose.
• The ability to write comprehensive reports that showcase the value we provide to both internal and external clients, emphasizing the impact on culture and customer service.
• Exceptional organizational and time management skills, allowing you to handle multiple projects simultaneously while maintaining a strong focus on culture building and customer satisfaction.
• Proficiency in Microsoft Office Suite and project management software, utilizing these tools to streamline processes and enhance project delivery.
• Experience working with budgets and financial reports, ensuring that resources are allocated effectively to support our culture-building and customer service goals.
• Excellent problem-solving skills, enabling you to navigate challenges and find innovative solutions that align with our commitment to culture and customer satisfaction.

Qualifications:

• A related diploma and/or degree (desired).
• Extensive experience in managing and implementing projects, preferably with a focus on providing excellent customer service.
• Previous multicultural exposure or experiences are an asset, as they contribute to fostering an inclusive training environment.
• For the AP&E position, extensive experience working with or in Aboriginal communities, demonstrating an understanding of their unique cultural aspects and needs.
• Valid Alberta Driver\'s license.

Remuneration: $2,717.63 - $3,600.28 bi-weekly with a comprehensive benefit package.

Please submit a resume and cover letter to be considered for this opportunity.

About NAIT

At NAIT, people matter.

We\'re proud to have been named one of for 12 consecutive years. Developing an engaging, supportive and rewarding work culture is something we take seriously. We know that people are our biggest asset - they are what makes NAIT a great place to work.

At NAIT, you are part of a community that makes a difference in the lives of students, staff and industry clients and partners. The NAIT culture reflects our shared values of respect, collaboration, celebration, creativity and accountability. We are committed to and are a proud partner of the and Pride at Work Canada. NAIT is committed to advancing equity and cultivating inclusion throughout the hiring process. We especially encourage applications from Aboriginal and Indigenous people, Black and racialized people, gender and sexually diverse (2SLGBTQIA+ and women) people, immigrants, and people with disabilities.

What we offer

We\'ve created a benefits package that focuses on health and wellness, professional and personal growth, recognition and work-life balance.

NAIT is a flexible workplace and depending on the nature of your role, you may request flexible work arrangements with respect to where and when you work, including being on-campus full-time, working off-site, or a combination of the two.

Employees also have access to excellent vacation time, paid time off between Christmas and New Year\'s, a strong recognition program, learning opportunities, 2 annual all-staff professional development days and so much more.

Health and safety

You can find the latest information on NAIT\'s response to COVID-19 at

Additional requirements

Applicants with education credentials earned outside of Canada who have not had them previously assessed should have their credentials evaluated by World Education Services or the (IQAS)

Accommodations

NAIT is an inclusive employer and strives to hire a diverse workforce. If you are contacted by us regarding a job opportunity, please don\'t hesitate to advise if you require any accommodation during the selection process. Please contact us via email at

We thank you for your application, however, only those selected for an interview will be contacted.

Northern Alberta Institute of Technology