Job Description

Overview

Kuby was built on a simple yet powerful belief: There's a better way to energize society.

We are more than just a solar company--

we're a team on a mission to transform the energy landscape in Canada.



Unlike many of our competitors, Kuby's foundation is built on certified professionals with a relentless pursuit of quality and client satisfaction.

The founders

continue to inspire our team to set Kuby apart as a trusted, technical-first partner in the solar energy industry.

Position Summary

We are seeking a highly organized and detail-oriented

Project Administrator

to support our team in delivering exceptional service and efficient project execution. In this fast-paced role, you will be responsible for conducting

various compliance documents, project activities, project onboarding, permitting, ensuring seamless communication between stakeholders, and maintaining

accurate documentation.





The ideal candidate is proactive, excels in time management, and is committed to upholding high standards of service. You will play a key role in enhancing operational efficiency while providing outstanding customer support to clients and internal teams. Strong organizational skills, problem-solving abilities, and the ability to multitask effectively are essential for success in this position.

Duties and Responsibilities

Customer Service

+ Provide prompt and professional assistance to customers + Maintain up-to-date knowledge of company offerings to educate and assist clients effectively + Address customer inquiries, concerns, and complaints with a solution-oriented approach + Maintain accurate customer records, orders, and service interactions + Work with internal teams to improve customer service processes and ensure client satisfaction + Scheduling

Projects

+ Customer onboarding + Documentation management - ensure accurate project records and compliance documentation + Project audits + Updating project statuses and ensuring Project Managers are aware of any delays + Maintain project trackers

Permitting

+ Apply for relevant permits: building, electrical, and development + Coordinate Structural Certifications with our Structural Engineer + Apply for Microgeneration Agreements with the relevant Wire Service Providers

Benefits:

Health insurance coverage. Bitcoin matching plan. Employee Referral Bonus Company Events

Qualifications & Competencies

Diploma or degree in Business Administration (Preferred). Experience in customer service or related field. Ability to provide a high standard of service and ensure client satisfaction. Ability to manage multiple tasks, deadlines, and priorities in a fast-paced environment. Strong verbal and written communication. Proven ability to work efficiently and meet deadlines in a dynamic work environment. Ability to identify challenges and implement practical solutions. Proficient in Microsoft Office Suite (Excel, Word, Outlook). Ability to thrive in a fast-paced, evolving industry.

At Kuby Renewable Energy Ltd., we are dedicated to a workplace that values diversity in all forms. We believe a diverse and inclusive environment leads to innovation and creativity for our employees and customers. We are committed to providing equal opportunities to all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, age, nation of origin, disability, or any other characteristic protected by law. Our hiring decisions are based solely on qualifications, skills, and merit. We are committed to building a workplace that embraces diversity and creates a welcoming and respectful environment for all.