Job Description

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

As a Project Administrator you will process complex orders and maintain the project status for the entire phase of the project. This includes planning, control, execution, shipment, invoicing, and customer records. You order details with different personnel and departments and potentially resolve matters regarding order status, shipping dates, pricing, product availability and shipments. You support project management, engineering, assembly, purchasing, and finance personnel in the project lifecycle and the impact to their tasks. You will report to the Team Leader, Project Administration and be hybrid, based out of any of Rockwell Automation's business locations in Canada.
Your Responsibilities:

• Respond with urgency to internal and external customer requests for information and assistance
• Responsible for monitoring timeliness of customer invoicing and payment
• Responsible for meeting schedule, project administration hours and customer satisfaction targets for own activities in support of the project team.
• You will gather and summarize data to support orders, budget and schedule forecasting for projects and for overall business team.
• You will participate in use planning, tracking and exception reporting.
• You will perform material tracking, shipping/receiving functions.
• You will receive assignments in the form of goals with goals and the Safety Services department to meet goals.
• You will work with customer and vendor personnel to assure project progress to meet customer requirements.
• You will work with project management, sales, engineering, purchasing and finance personnel in a multiple project team environment.
• You will respond with urgency to internal and external customer requests for information.
• You will monitor timeliness of customer invoicing and payment.
• You will meet schedule, project administrator hours and customer satisfaction targets for own activities to support the full project team.

The Essentials - You Will Have:

• High School Diploma or GED
• Must be authorized to work in Canada without sponsorship now or in the future. Rockwell Automation will not offer sponsorship for this position

The Preferred - You Might Also Have:

• Typically requires 2+ years of relevant experience
• Experience in standard/complex orders, maintaining the project status for the entire phase of the project including planning, control, execution, shipment, invoicing, and customer records.
• Prior interaction with project management, engineering, assembly, purchasing, and finance personnel in a multiple project team environment.
• Prior responsibility for meeting schedule, project administration hours and customer satisfaction

What We Offer:

• Health Insurance including Medical and Dental
• Health Care Spending Account (HCSA - dependent on the plan chosen)
• Employee Assistance Program (EAP)
• Retirement plans
• Paid Time off
• Volunteering Time off
• Employer Savings Plan Matching (includes RRSP, TFSA, and EPSP)
• Employer Paid DC Pension
• Maternity and Parental Leave Top-Up
• Fitness Reimbursement Program
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.

This position is part of a job family. Experience will be the determining factor for position level and compensation.
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
#LI-Hybrid
#LI-AC1
We are an Equal Opportunity Employer including disability and veterans.
If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (519) 618-4899.
Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Skills Required