Job Description

Apply By: Thursday, October 30, 2025 11:59 pm EDT

Program Support Specialist

==============================

Job ID:

234278

Posting status:

Open

Organization:

Ministry of the Solicitor General

Division:

Criminal Intelligence Services Ontario, Public Safety Division

City:

Aylmer, Brampton

Position(s) language:

English

Job term:

4 Permanent

Job code:

08OAD - Office Administration 08

Salary:

$26.92 - $31.31 Per hour
*Indicates the salary listed as per the OPSEU Collective Agreement.

Join the Front Lines of Intelligence Support in Ontario!

Are you a detail-driven professional with a passion for organization, precision, and purpose? Criminal Intelligence Service Ontario (CISO) is looking for motivated individuals to play a vital role in supporting intelligence operations that help keep Ontario safe. As a Program Support Specialist, you'll be at the heart of a high-security environment, providing essential administrative and data services that empower law enforcement and intelligence professionals across the province.

About the job

-----------------


In this role, you'll provide essential operational and administrative support that helps keep intelligence processes running smoothly. You'll work with secure systems, manage sensitive data, and coordinate day-to-day activities that contribute to the effectiveness of Ontario's criminal intelligence efforts.




Key responsibilities include:

retrieve and organize information from secure databases and systems. maintain and update confidential criminal and intelligence records. prepare reports, presentations, and correspondence using various software tools. provide front-line reception and respond to inquiries professionally. coordinate meetings, including logistics, agendas, and travel arrangements. support financial processes and general office administration, including file management, supply ordering, and database maintenance.

What you bring to the team

------------------------------

###

Mandatory requirements

Ability to pass background check.

###

Administrative Knowledge and Experience

You have:

experience working with government procedures and policies to deliver administrative and data support. knowledge of processing purchase orders, invoices, expense claims, and HR documents. familiarity with managing both digital and paper records. strong arithmetic skills to verify expenses, check calculations, and estimate costs. ability to learn about the division's operations to manage schedules, prioritize appointments, and respond to inquiries. ability to understand and follow procedures for handling sensitive police and intelligence information.
###

Superior Reasoning, Organizational and Time Management Skills

You have:

the ability to decide what tasks are most important, handle competing deadlines, and adapt to changing workloads. experience working with confidential information and keeping it secure. skills to gather and organize information for meetings and written communications. strong problem-solving and decision-making abilities.
###

Communication (oral and written) and Presentation Skills

You have:

a strong eye for detail to check documents for accuracy and completeness. experience using word processing, database, and presentation software to create documents. the ability to respond to questions and direct people to the right staff member.
###

Computer Skills

You have:

experience using software like word processors, spreadsheets, databases, presentation tools, and programs for creating organization charts. strong typing skills to create different types of documents and correspondence.

Don't meet every qualification?

-----------------------------------


If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

---------------------------------------------------------


We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.



Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.



Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

diversity, equity and inclusion initiatives accessibility Anti-Racism Policy

What we offer

-----------------


The Ontario Public Service is one of Ontario's largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province.

We offer:

a career that can grow across ministries and job functions flexible learning and developmental opportunities, including education and mentorship programs many employee networks offering support for and education about underrepresented groups tailored work arrangements, including opportunities like flex hours, self-funded leave and more

Our comprehensive compensation and benefits package includes:

a defined-benefit lifetime pension plan (guaranteed, ongoing inflation-protected income after retirement) group health, dental, life and disability benefits a range of vacation and leave options an EPerm

The Ontario Public Service is one of Ontario's largest employers. Employees work for 29 ministries, with offices in more than 70 cities across the province. We offer:

a career that can grow across ministries and job functions flexible learning and developmental opportunities, including education and mentorship programs many employee networks offering support for and education about underrepresented groups

This role comes with a comprehensive compensation and benefits package that includes:


a defined-benefit lifetime pension plan (guaranteed, ongoing inflation-protected income after retirement) group health, dental, life and disability benefits a range of vacation and leave options an Employee and Family Assistance Program, which provides confidential counseling services


Ce que nous offrons

La fonction publique de l'Ontario est l'un des plus importants employeurs de la province. Les membres du personnel travaillent pour 29 ministeres, repartis dans plus de 70 villes dans l'ensemble de la province. Nous offrons :

une carriere qui peut evoluer au sein de differents ministeres et fonctions; des possibilites d'apprentissage et de perfectionnement flexibles, y compris des programmes de formation et de mentorat; de nombreux reseaux de membres du personnel offrant un soutien et une formation aux groupes sous-representes.


Ce poste est assorti d'une remuneration et d'avantages sociaux complets qui comprennent :

un regime de retraite a prestations definies (revenu garanti et protege contre l'inflation apres la retraite); des prestations collectives en matiere de sante, de soins dentaires, d'assurance-vie et d'invalidite; un eventail d'options de vacances et de conges; un programme d'aide au personnel et a sa famille, qui offre des services de conseil confidentiels.

mployee and Family Assistance Program, which provides confidential counseling services

Additional information:

---------------------------

Apply by:

Thursday, October 30, 2025 11:59 pm EDT

Position details:

3 English Permanent, Brampton, Central Region, Criminal Record and Judicial Matters Check (Fingerprint Based), Canadian Border Services Check, Credit History Check, Driver's License History, Intelligence, Local Police Databases Search, Ontario Provincial Police Investigation/Background Interview, PIP/NICHE/RMS, Social Networking Search 1 English Permanent, 10716 Hacienda Rd, Aylmer, West Region, Criminal Record and Judicial Matters Check (Fingerprint Based), Canadian Border Services Check, Credit History Check, Driver's License History, Intelligence, Local Police Databases Search, Ontario Provincial Police Investigation/Background Interview, PIP/NICHE/RMS, Social Networking Search

Compensation group:

Ontario Public Service Employees Union

Work hours:

Schedule 3.7

Category:

Administrative and Support Services

Posted on:

Thursday, October 16, 2025

Note:

About security checks:

A criminal or other federal offence record

does not automatically disqualify you

from the position. We consider each situation based on the position's responsibilities.

If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in.

Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
T-SL-234278/25

How to apply:

-----------------


You must apply online.

Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.

Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.

Read the job description to make sure you understand this job.

OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:

All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matiere de langue et evaluation:

Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichees en francais et en anglais. Consultez la section Langue du ou des postes en haut de chaque offre d'emploi pour connaitre les exigences linguistiques. Pour tous les postes, les candidats sont evalues en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/francais), vous devrez egalement passer un test de competences linguistiques en francais.

Strengthening Ontario, together