Job Description

Competition # : 41411

Department: Justice

Location: HALIFAX

Type of Employment: Term

Union Status: NSGEU - NSPG

Closing Date: \xe2\x80\x8b19-Jan-24 \xe2\x80\x8b (Applications are accepted until 11:59 PM Atlantic Time)

Who we Are

The Legal Services Division (LSD) is the government\'s law firm, providing a full range of legal advice and services to support government operations and help government achieve its corporate priorities. With a staff of more than 160 lawyers, paralegals, researchers and administrative professionals, the Division is one of the largest law offices in the Province.

At the LSD, we don\'t just accept difference - we want and celebrate a supportive culture of diversity, inclusion and belonging!

For more information on the Department of Justice Legal Services please visit our website:

Who You Are

You are an internet-era servant leader who has strong technical knowledge with a track record of delivery. You are passionate about people\'s experiences and want to make people\'s lives better. You\'re curious, and your humbleness helps you learn and grow. You love to collaborate across roles and organizations, and you can create a path forward from uncertainty. You are comfortable inspiring others with your communication skills whether they be senior leaders or technical teams or front-line staff.

You share our values of Respect, Integrity, Diversity, Accountability & Public Good, have a passion for service excellence and actively promote and encourage the importance of people, teams, diversity, and culture.

Primary Accountabilities

As the Program Specialist, you will:

• Be an integral part of a multi-disciplinary team working on the modernization of Legal Services technology stack.
• Iteratively deliver products and services that provide value to the team.
• Set standards and best practices for the team.
• Onboard and Train new users.
• Work effectively as a first responder by diagnosing, evaluating, and resolving digital problems (software and hardware).
• Identifies users needs and responds to questions and concerns from key stakeholders and team. Conducts investigations to resolve issues if necessary.
• Contribute to the continuous improvement of digital products.
• Provide analytics to support decision making and mitigate risks.
• Maintain the products\' backlog, sprint planning, UAT planning, data migration coordinating, and ongoing user training materials.
• Confirms the divisions equipment requirements and hardware inventory management.

How you can make an impact

• Genuinely share knowledge with others to build a strong, collaborative team.
• Implement solutions that meet or exceed standard.
• Model and support user-centered iterative digital service design, and practice internet era ways of working.

What You Bring to the Table

Your ability to:

• Work in complex legal and technical environments using an agile delivery methodology.
• Engage collaboratively across roles and the organizations.
• Innovatively problem solve including diagnosing, evaluating, and resolving digital problems in restrictive timeframes.

Your experience is in:

• Legal Field or similar professional field.
• Digital product support and troubleshooting.
• Onboarding and Training.
• DevOps practices.
• Data migration from legacy system database to the replacement systems.

You must have a bachelor\'s degree in a relevant field and at least 5 years of related experience; or an equivalent combination of training and experience may be acceptable.

We recognize that everyone brings different skills and experiences to the table and that not everyone \xe2\x80\x9cchecks all the boxes\xe2\x80\x9d. We encourage you to apply anyway! Tell us why you\'re the right fit for the job.

Benefits

We offer you a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click to learn more about our various benefits offerings and eligibility criteria.

Additional Information

This is a Term employment opportunity with an anticipated end date of November 30, 2024. The appointment status (\'term\', \'temporary\' or \'casual\') is dependent on the start date of the successful candidate.

What We Offer

• An opportunity to fundamentally reshape the way programs and services are delivered.
• Be a recognized internet-era technology leader via talks, events, and blogging.
• A close-knit, collaborative team of leaders and an engaging workplace where our employees feel valued, respected, connected, and tuned in.
• Forward-thinking policies and strategies.
• Countless Career Paths and resources to develop yourself.
• Department specific flexible working schedules, to support your life at and outside work.

Pay Grade: PR 13

Salary Range: $2,543.38 - $3,091.70 Bi-Weekly

Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.

Government of Nova Scotia