Job Description

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Apply By: Friday, November 21, 2025 11:59 pm EST

Program Secretary

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Job ID:

236164

Posting status:

Open

Organization:

Ministry of Children, Community and Social Services

Division:

Child and Parent Resource Institute

City:

London

Position(s) language:

English

Job term:

1 Permanent

Job code:

08OAD - Office Administration 08

Salary:

$26.92 - $31.31 Per hour
*Indicates the salary listed as per the OPSEU Collective Agreement.

Be the heartbeat of a program that makes a difference

Join our team as a Program Secretary, where your skills in coordination, communication, and administration will support a dynamic program area. You'll work closely with leadership, interact with clients, and help keep everything running smoothly.

Who are we:

At the Child and Parent Resource Institute (CPRI) we provide highly specialized trauma-informed mental health and developmental services. These services include Assessment, Consultation, Treatment, Research and Education. We work with local community services, building on what they have already done and use evidence based practices to adapt our approach to the unique needs of each child.

What we offer:

Knowledge development

through collaboration with the Director and senior leadership

Professional growth

opportunities

Free parking

on a scenic property with walking trails

Convenient location

near the highway, outside downtown London

About the job

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Although each day will look different, you will:

input, update, and maintain various databases and information systems; prepare reports for submission within specified timeframes; reconcile invoices/expense claims and support process for obtaining contracts for services; answer telephone calls, greet visitors, and liaise with staff, professionals, clients, and community representatives; coordinate meetings/appointments and prepare materials; receive, sort, and distribute mail; maintain filing system for program area.

What you bring to the team

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Administrative Skills and Experience

You can:

apply knowledge of office administration processes, practices, and procedures. arrange meetings and prepare meeting materials. prepare program information packages and provide administrative support to staff and management. receive, sort, and distribute mail. obtain and apply knowledge of government decision-making processes and understand clinical terminology.
###

Communication and Interpersonal Skills

You have:

experience responding to a variety of general and routine inquiries. the ability to provide program information to clients and assist them in the completing forms and documents. written communication skills to compose general correspondence, take meeting minutes, proofread materials for grammar and spelling, and prepare reports.
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Analytical Skills and Judgement

You understand stakeholder needs in order to respond to inquiries appropriately while maintaining confidentiality. You can determine the urgency of issues and prioritize work accordingly. You have mathematical skills to prepare statistical reports as well as reconcile invoices and expense claims.
###

Organizational Skills

You can:

coordinate schedules, conferences, and appointments. maintain accurate filing and bring-forward systems. prioritize work and meet deadlines.
###

Computer Skills

You are proficient with software applications such as Microsoft Word, Excel, Outlook as well as databases to produce letters, minutes, reports, charts, and spreadsheets. You can use standard office equipment such as photocopier and facsimile. You have keyboarding and typing skills to take minutes and draft documents efficiently and accurately.

Don't meet every qualification?

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If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

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We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.



Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.



Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

diversity, equity and inclusion initiatives accessibility Anti-Racism Policy

Additional information:

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Apply by:

Friday, November 21, 2025 11:59 pm EST

Position details:

1 English Permanent, 600 Sanatorium Rd, London, West Region, Broad Record Check

Compensation group:

Ontario Public Service Employees Union

Work hours:

Schedule 3.7

Category:

Administrative and Support Services

Posted on:

Thursday, November 6, 2025

Note:

About security checks:

A criminal or other federal offence record

does not automatically disqualify you

from the position. We consider each situation based on the position's responsibilities.

If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in.

Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
E-SS-236164/25

How to apply:

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You must apply online.

Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.

Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.

Read the job description to make sure you understand this job.

OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:

All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matiere de langue et evaluation:

Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichees en francais et en anglais. Consultez la section Langue du ou des postes en haut de chaque offre d'emploi pour connaitre les exigences linguistiques. Pour tous les postes, les candidats sont evalues en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/francais), vous devrez egalement passer un test de competences linguistiques en francais.

Strengthening Ontario, together