Job Description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

What you will be doing

PRIMARY DUTIES AND RESPONSIBILITIES:

• Conduct quality control verifications of program related activities/services based on PQC SOPs;
• Ensure that all policies and SOPs are strictly followed and adhered to;
• Document quality control observations in approved report templates;
• Ensure quality control records are appropriately maintained, archived and easily retrievable upon request ;
• Provide quality controls to resolve observations within predetermined timelines;
• Escalate quality control critical or major issues, and work with the affected departmental management on additional investigations as required. Escalate to senior management as necessary;
• Maintain and report appropriate metrics, including, but not limited to quality control reviews to program and senior management;
• Collaborate in the creation and implementation of corrective action plan, as required;
• Actively collaborate with the program team and senior management to achieve customer requirements.
• As required, prepare for and participate in external audits;
• Implement and/or support continual process improvement related to specific Program and/or internal Cencora Canada processes as assigned;
• Participate in meetings with Programs and other supporting departments;
• Support applicable training as assigned;
• Understand and apply Cencora Canada\xe2\x80\x99s Confidentiality and Privacy Agreements.
• Responsible to report all Adverse Events to the assigned units/departments
• The PQCS associate will also be assigned other duties and tasks as required from time to time.
• May be required to be on standby/ on call during STAT HOLIDAYS as part of this role.

What your background should look like

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Bachelor of Science or equivalent in business or scientific field is preferred;
• Normally requires a minimum of four (4) years related and progressively responsible experience in a similar position;
• Minimum of 3 years experience in quality control and/or quality assurance roles, with preference to health care, pharmaceutical or CRO industry;
• Possession of quality professional certification from an established organization is an asset
• Familiarity with documentation tools.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Demonstration of sound judgment and critical thinking skills are essential;
• Excellent organizational skills;
• Extreme attention to detail and accuracy;
• Strong analytical, proactive problem-solving and conceptual skills;
• Strong knowledge of relevant technology, tools and software;
• Demonstrate high adaptability and flexibility;
• Effective oral and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint), email, and voicemail;
• Excellent teamwork and interpersonal skills;
• Excellent relationship building skills;
• Ability to perform several tasks simultaneously and independently and to prioritize work load and consistently meet deadlines;
• Bilingualism, French/English is required.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members\xe2\x80\x99 ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

For details, visit https://www.virtualfairhub.com/amerisourcebergen

.

Schedule

Full time

Affiliated Companies: Affiliated Companies: Innomar Strategies

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company\xe2\x80\x99s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

AmerisourceBergen is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

COVID-19 Vaccine Policy

As of October 18, 2021, Cencora requires all Canadian team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a qualifying medical condition or sincerely held religious belief you will be required to follow AmerisourceBergen\xe2\x80\x99s policy and process to apply for an exemption/accommodation.

Accessibility Policy

AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

Cencora