Program Manager

Toronto, ON, Canada

Job Description

Story Behind the Need:

  • Business group: Global Risk Management (GRM) - Strategy & Change Management - focus on Transformation Program
  • Project: The Risk Transformation Program is a significant multi-year investment for client. The key objective of the program is to strengthen the effectiveness of the Bank's risk function through sustainable process enhancements and updated target operating models.
  • The Senior Manager, Transformation Management Office will contribute to the overall success of the Risk Transformation Program within Global Risk Management (GRM).
  • Reporting to the Director, Risk Strategy, the Senior Manager will support strategic planning, stakeholder management, and reporting activities.
  • Responsibilities include ensuring that all activities are conducted in compliance with governing regulations, internal policies, and procedures. Potential for ad hoc duties.
Candidate Value Proposition:
  • The successful candidate will have the opportunity to get exposure to senior leadership in a high visibility transformation program (reports into the CEO), exposure to risk (financial, non-financial, emerging risk) and work with business partners to create value, and learn about banking as a whole; it is a unique time to be involved in risk projects when there is so much uncertainty and ambiguity.
Typical Day in Role:
  • Strategic Planning and Execution:
o Support the execution and ongoing management of strategy planning for Global Risk Management, including organizing strategy offsites for senior management, performing strategic and business analysis, identifying key issues and proposing recommendations that align to the Bank's strategy at an enterprise and business line level
o Develop, track, and report KPIs for the Risk Transformation Program to senior leadership to support informed decision-making.
o Work closely with the Transformation Management Office leadership team to articulate the RTP progress against plan, realized benefits, etc. for various audiences including GRM leadership team, Board, OpCo, etc.
o Support ad-hoc business planning assignments and other transformation activities as assigned
  • Stakeholder Engagement and Strategic Communications:
o Facilitates collaboration among internal stakeholders within the risk stripes, breaking down silos and ensuring alignment across teams through planning and execution--while identifying strategic opportunities for communication and engagement.
o Contributes to the planning and execution of Leadership and stakeholder engagement sessions (e.g., Leadership Forums, Partner Sessions), synthesizes insights, themes, and lessons learned to develop clear recommendations and actionable implementation plans that drive meaningful outcomes
o Collaborate with Enterprise Communications to support transformation messaging through channels such as update calls, monthly newsletters, and town halls, ensuring consistent and transparent communication.
o Note: this is a net new role hence there may be accountabilities not described here and there may be ad hoc tasks outside of the program
Candidate Requirements/Must Have Skills:
  • 3+ years post-undergraduate experience in consulting, corporate strategy, or strategic initiatives
  • Experience creating and delivering executive level communications
  • Experience with high-level reporting: tracking KPIs, using Excel, and reporting on qualitative pieces
  • Excellent PowerPoint experience with advanced skills in PPT creation and delivery, as well as as strong skills with Excel and Word
Nice-To-Have Skills:
  • Experience with risk management
  • Experience within the financial services industry preferred
  • Proven track record delivering innovative solutions from concept to change management
  • Experience contributing to a transformation initiative
Soft Skills Required:
  • Ability to deliver results in a fast-paced, challenging and dynamic business environment
  • Strong interpersonal skills, leadership and influential capabilities
  • Strong planning and analytical skills, ability to discern research information / data and focus on critical business issues
  • Highly developed relationship management skills to effectively manage relationships across the Bank, partners and external vendors
  • Exceptional presentation and written communication skills
  • Can work with ambiguity
Education:
  • Undergraduate degree
Best VS. Average Candidate:
  • Drive stakeholder engagement and drive confidence to add value, can work in an ambiguous environment; a successful candidate who knows how to partner and prioritize work, is a team player.
  • The project has a wide scope so someone who can be a generalist and move between topic areas, being able to contribute in those areas, can provide support for HM and others on the team whether it be with senior or junior stakeholders so someone who can be adaptable; being able to make a lot of ambiguous information concise, so strong communications; content creation - being comfortable creating materials (PowerPoints, detailed reports for governance or audit walkthroughs) without delegating; can work independently and work with minimal hand holding while being able to work in a team and communicate status updates frequently.
  • Previous titles: Candidates who come from consulting, who have driven strategic initiatives; product management; someone who has drafted strategic comms.
Candidate Review & Selection:
  • 2 rounds - standard interviews, behavioral, fit, situational questions (e.g. on ambiguity)
  • 1st round - MS Teams - 45 minutes - with HM, and another Director on the team
  • 2nd in person - 45 minutes - with HM and potentially another
Job Details
13635
Contract
12 months
Toronto
73.00 CAD
Recruiter
Nitin Bajaj
|

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Job Detail

  • Job Id
    JD2908564
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned