Program Manager Senior

Toronto, ON, Canada

Job Description

Job Title: Program Manager - Senior
Location: Toronto, ON. On site.
Contract (18-months)
$110 - $115/hr depending on experience.
Public sector/health/government experience.
Key Responsibilities
Project Management & Governance

  • Lead and manage large-scale, complex IT projects through all phases: concept, definition, planning, implementation, and closeout.
  • Develop project charters, integrated project plans, and comprehensive project documentation and artefacts in alignment with PMI standards.
  • Manage and control large project budgets including cost estimates, forecasting, reconciliation, and financial reporting.
  • Identify, evaluate, and mitigate project risks; provide options analysis and recommend actionable mitigation strategies.
  • Lead requirements gathering and ensure alignment between business objectives and technical deliverables.
  • Ensure adherence to project management methodologies and SDLC best practices.
  • Utilize enterprise project management tools such as MS Project, Clarity, Planview, or equivalent for planning and status reporting.
  • Provide governance reporting and ensure fiscal accountability throughout project execution.
  • Demonstrate experience with Enterprise Content Management initiatives.
Technical Leadership - Public Safety Communications
  • Lead projects involving Public Safety Answering Point (PSAP) telecommunication systems, including:
  • Communication Console Systems (CCS)
  • Trunked Radio Systems
  • Conventional Communication Solutions and backup systems
  • Plan and implement voice communication services in public safety environments.
  • Lead replacement and implementation of voice communication and voice logging systems.
  • Oversee projects involving backend radio and paging system technologies.
  • Manage full lifecycle projects from market scan and procurement through implementation and operational transition.
  • Contribute experience related to Public Safety Radio Network (PSRN) projects.
Analytical & Communication Skills
  • Lead and coordinate large, cross-functional project teams.
  • Prepare and deliver executive-level briefings, progress reports, and stakeholder updates.
  • Manage stakeholder expectations related to scope, schedule, and resource constraints.
  • Identify and acquire appropriate technical resources; define roles and responsibilities clearly.
  • Communicate effectively across technical and non-technical audiences using appropriate political acuity.
  • Prepare authoritative recommendations, proposals, briefing notes, and executive presentations.
  • Resolve resource and interpersonal conflicts while fostering a collaborative team environment.
  • Act independently, make informed decisions, and drive projects to successful completion with minimal supervision.
Industry Experience
  • Experience within the land ambulance sector and related stakeholders is considered an asset.
  • Experience managing projects in 24x7 mission-critical operational environments.
  • Familiarity with public sector governance structures and procurement processes is highly desirable.
Required Qualifications
  • 10+ years of progressive experience in Program and Project Management.
  • Strong working knowledge of PMI standards and methodologies.
  • Demonstrated experience managing large-scale, enterprise-level IT implementations.
  • Proven experience delivering telecommunications and voice communication system projects in Public Safety environments.
  • Experience managing complex budgets with high levels of fiscal accountability.
  • Strong leadership, analytical, and communication skills.
Note: AI-enabled tools may be used to sort applications based on job-related criteria. All AI generated results are vetted by our team and the decision of which candidates move forward is always made by a human.
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Job Detail

  • Job Id
    JD3457212
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned