Job Description

Program Manager, Research




About Queen's University

Queen's University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.


We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.


Come work with us!







Job Summary

The vision and mission of the Centre for Community Engagement and Social Change in the Faculty of Education at Queen's University is to co-create a world--through community engaged research excellence--in which all community members can belong and flourish. We tackle the most pressing challenges in society and education (broadly conceived) by applying the principles and practices of participatory and transformative community engaged research through partnerships at local, national, and international levels.




Reporting to the Director, the Program Manager is responsible for advancing the mission of the CCESC. The candidate will provide program management related to community engaged research to advance the Center's strategic priorities. The candidate is expected to have familiarity with current approaches in community engaged research and experience working in an exciting academic context. The CCESC prioritizes social justice and the knowledges and perspectives of multiply marginalized groups.




The Program Manager will be an experienced research professional with strong skills in community-engaged qualitative, quantitative, arts-based methods and/or visual methods (e.g., digital storytelling), academic and grant writing, and research coordination. Working closely with the CCESC team, the successful candidate will oversee research systems and protocols (e.g., data storage, MOUs), support data analysis (e.g., Covidence, NVivo, SPSS), and contribute to grant development and knowledge mobilization efforts, including newsletters and multimedia content. The Program Manager will also supervise research trainees and support accessible, inclusive practices across all Centre operations.

KEY RESPONSIBILITIES:

Program Management

- Collaborates with CCESC leadership to implement and monitor strategic priorities, protocols, objectives, deliverables, and timelines


- Organizes meetings and communications with the Executive Committee, researchers, community partners, and the Community Advisory Board


- Coordinates internal and external communications, including with the Dean and Faculty Board, and supports knowledge dissemination through newsletters, reports, and other materials


- Liaises with finance and administrative units to arrange reimbursements, contracts, and related documentation


- Tracks CCESC projects, partnerships, and activities, including working with finance to create and monitor project codes and spending


- Manages data collection and reporting to support the ongoing implementation of the Centre's evaluation plan


- Develops and manages evaluation rubrics to assess grant applications and communicates the results of calls to applicants (Development Grant pilot, Speaker's Fund)


- Identifies and supports innovative and strategic initiatives that advance reciprocal, community-engaged research




Research

- Provides overall coordination and support for CCESC research projects, granting programs (including evaluation), initiatives, and casual employees


- Supports the recruitment and mentorship of research trainees in a variety of research approaches (community engaged, decolonial, quantitative, qualitative, arts-based), processes (ethics, data collection, analysis) and products (articles, policy briefs, knowledge syntheses, reports, infographics)




Community Engagement

- Promotes a culture of respect, reciprocity, inclusivity and access with partners and within the centre with a commitment to I-EDIAA, cultural safety and neuro-inclusivity


- Provides support for coordinating and facilitating events with community partners


- Facilitates research partnerships and helps build relationships with a broad range of researchers and partners locally, nationally, and internationally




Knowledge Mobilization

- Manages the strategic promotion and dissemination of CCESC research, aligning activities with best practices in community-engaged and accessible knowledge mobilization


- Ensures coherence and accessibility across CCESC communications platforms, including the website, research stories, and publications


- Coordinates knowledge mobilization outputs such as infographics, research summaries, technical reports, and public-facing content in collaboration with staff, faculty, students, and community partners

REQUIRED QUALIFICATIONS:

- Master's degree (minimum) in education or related field (preferably with a focus on equity, social justice, decolonizing, Indigenous or critical studies in fields such as sociology, women's and gender studies, disability studies, cultural studies, or film/media)


- Demonstrated experience working in a community-engaged research setting


- Strong judgement and communication skills for navigating the complexities of community engagement


- Excellent interpersonal skills for building respectful, trusting, and credible relationships


- Demonstrated ability to work effectively as part of a collaborative team


- Proficiency with digital tools and platforms for project coordination and knowledge mobilization, including Microsoft Excel, Canva, MailChimp, and social media platforms

SPECIAL SKILLS:

- Prior teaching experience in formal or informal settings (e.g., K-12, post-secondary, community, or adult education) is an asset


- Ability to translate complex research into accessible and engaging multimedia content for diverse audiences


- Familiarity with inclusive research and communication practices, including I-EDIAA, access practices, and principles of Universal Design

DECISION MAKING:

- Decide how new information will change the course of a project or event and recommend appropriate responses to ensure highest possibility for success.


- Decide how to coordinate time and effort in supporting the various projects and activities to ensure critical deadlines are met while maintaining a high degree of quality.


- Determine appropriate responses to queries and distribute materials to appropriate recipients.


- Determine details required in minutes and notes of meetings; provide advice, recommendations and follow up; participate in decisions regarding research and background information required in support of all work.


- Assess and determine when to refer issues to project co-PI's. Assess the suitability of job candidates and recommends the most appropriate person for hire.


- Determine priorities and make decisions about staff utilization and the assignment of work to achieve optimum efficiencies and productivity.


- Assess employees' training needs and make recommendation for internal or external training to attain proficiency.


- Monitor and assess output and the quality of employees' work, and recommend need for formal training or development plans to management and identifies possible staff performance and/or disciplinary issues.




Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queen's is strongly committed to employment equity, diversity, and inclusion in the workplace and encourages applications from Black, racialized persons, Indigenous people, women, persons with disabilities, and 2SLGBTQI+ persons. In accordance with Canadian Immigration requirements, priority will be given to those who are legally eligible to work in Canada.


The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at hradmin@queensu.ca.

Skills

Collaboration Communications Funding Applications Project Management Research Stakeholder Engagement

Reference

422627