Job Description

As the

Program Manager, Multi-Source Feedback (MSF)

, you will work with the program team members within the department to lead all activities and quality assurance of the program. You will also be responsible for providing leadership, development and guidance to direct reports.

KEY RESPONSIBILITIES

Manages the overall day to day operations, client services and strategic objectives of their program area including:

+ Support and lead the administration and operation of the program, including business planning and development of long-term strategies and budgeting.
+ Manage the intake of participants, production and distribution of MSF reports and the collection of feedback data.
+ Develop and maintain effective and supportive relationships by leading and provide prompt follow-up response to the needs of participants and their respondents.
+ Manage the production and distribution of MSF program reports and ensure the program manual and policies are kept relevant.
+ Establish policies, procedures or principles that guide and support continuous quality improvement within the program and align with CPSA and national standards.
+ Provide content expertise and consultation to partners as required and act as a representative of CPSA, both in the community and to other colleges. Accountable for the operation and maintenance of the MSF software platform and collaborating with the Communications team to ensure MSF communications are relevant, including program letters, reports and the website.
+ Collaboration with the Director to provide continuous quality improvement to the MSF tool and marketing to potential users.

Management & Team Development:

+ Provide leadership, direction, and performance management when necessary to program team members.
+ Recruitment, development and retention of program team members.
+ Conduct program team members annual performance evaluations.

QUALIFICATIONS

Required Minimum Qualifications:

Bachelor s degree 10 years of related experience, including 5 years of business analyst and 5 years of leadership.

Preferred Qualifications and Experience:

Training in IT programming and coding is strongly preferred. Strong marketing and client services, experience preferred. Advanced interpersonal/communication/writing skills. Proficient in Microsoft Office and experience with SharePoint an asset.

SALARY

The annual salary for this position is $113,727 and includes a comprehensive benefit package and pension plan.



Along with your resume, please submit a cover letter outlining why you are the right candidate for this position by telling us how your relevant work experience has prepared you to undertake this role. A submission without a cover letter will not be considered.



Please note that the successful candidate will be required to provide a Criminal Record Check satisfactory to CPSA.



We thank all candidates for their interest in CPSA. Only those selected to move forward in our selection process will be contacted.



By applying to this position, you are confirming you possess either a Canadian Citizenship, permanent resident, status, or valid work permit.


CPSA embraces diversity and equal opportunity. The more inclusive we are, the better we can do our work. All candidates are considered for employment regardless of age, race, ethnicity, religion or belief, sex, sexual orientation, gender identity or expression, national origin, veteran or disability status.


CPSA s work of regulating physicians and physician assistants takes place throughout Alberta. Our office is in Treaty 6 Territory, traditional lands of many First Nations including the Cree, Saulteaux, Blackfoot, Dene and Nakota Sioux. We are located within the M tis Homeland and acknowledge the Inuit who call this place home.